Ref#: W178743
Department: Retail
City: Nutley
State/Province: New Jersey
Location: United States
Pay Range: $65,000 - $100,000 annually; actual pay is dependent on experience and geographic location
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Workforce Strategy Manager uses data and analytics to drive operational efficiency and support business growth and results. The role analyzes field behaviors and store KPIs to identify opportunities to drive efficiency. The role will work with the Retail Operations, Field Leadership team, finance and business partners to establish action plans to convert these opportunities; establishing the optimal payroll model, improve store KPIs and accelerate business growth.
Strengthens financial controls by standardizing store org structures, census processes, and commission/bonus guardrails—reducing leakage, errors, and compliance risk.
Essential Duties & Responsibilities
Develop and execute company workforce strategy to drive productivity and 4-wall profitability
Lead ongoing census and store org chart evaluation and updates
Accountable for the S&B and productivity performance of division of responsibility
Responsible for creation and management of payroll budget
Lead the communication of payroll performance and workforce strategy to field and business partners
Review data to identify trends and insights and translate the information into strategy
Lead in any necessary change management to optimize the labor model and field engagement
Oversee commission and bonus calculations, payout, and reporting process
Provide the highest level of customer service to the field and home office
Support project implementation and KPI initiatives through facilitation, project management and documentation follow-up
Drive performance metrics and KPIs
Support other projects as assigned to enable Retail Operations and workforce strategy overall functionality
Responsible for the development and performance of Workforce Strategy Analys
Experience, Skills, and Knowledge
Financial acumen to manage budgets, forecasting and cost optimization.
Collaborative mindset with a proactive approach to problem-solving.
Strong communication skills (listening, written, verbal, facilitation) and build strong relationships cross functionally.
