Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced medical environment.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.
- Schedule patient appointments and maintain the schedule.
- Handle medical records and ensure compliance with HIPAA regulations.
- Assist with insurance verification and documentation review.
- Process medical billing and coding using various EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and others.
- Provide clerical support including typing correspondence, managing office supplies, and other administrative tasks as needed.
- Collaborate with medical staff to ensure smooth operations within the clinic.
Skills
- Proficient in medical terminology, CPT coding, ICD-10 coding, etc.
- Experience with medical software preferred.
- Strong computer skills including Microsoft Office Suite and 10 key typing proficiency.
- Excellent phone etiquette and customer service skills to enhance patient experience.
- Bilingual abilities are a plus for effective communication with diverse patient populations.
- Previous experience in a medical office or clinic setting is highly desirable.
- Strong organizational skills with attention to detail in documentation and scheduling tasks. Join our team as a Front Desk Receptionist where you will play a crucial role in delivering quality care to our patients while supporting our healthcare professionals. We look forward to welcoming you!
Job Type: Full-time
Pay: $17.50 - $22.50 per hour
Benefits:
Ability to Commute:
- Las Vegas, NV 89117 (Required)
Work Location: In person
