Company Overview:
Roller Rabbit weaves an enchanting tale of a magical rabbit through its handmade products, spanning from ready-to-wear to iconic sleepwear. These creations not only foster wonder, optimism, and the warmth of a trusted friend but also embody our brand's roots in originality. Roller Rabbit is more than a fashion label; it's an approachable, endearing, and endlessly intriguing lifestyle that captures the magic in every moment. As a niche-upscale fashion brand, Roller Rabbit operates eleven brick-and-mortar stores and a thriving e-commerce platform, driven by a mission to enrich vibrant lives with clothing and accessories that inspire dreams, uplift spirits, and commemorate moments with loved ones.
SALES GENERATION/CLIENT EXPERIENCE
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Meet and exceed daily sales targets while providing the highest level of customer service.
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Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process.
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Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
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Maintain a keen interest in the fashion industry, interior design, and market trends.
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Give weekly product feedback to the Store Manager on product selling, customer feedback, etc.
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Effectively capture and record client contact information in both personal client book and brand database.
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Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
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Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions.
OPERATIONS
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Assist in all operational tasks, including visual merchandising.
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Opening/Closing responsibility.
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Keep selling floor and merchandise neat, organized, and stocked.
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Assist in processing shipment when received.
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Manage cash register functions with accuracy.
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Follow all company policies and procedures.
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Assist in weekly visual merchandising directives.
QUALIFICATIONS
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Must have at least 1 year of retail experience.
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Must be able a quick learner
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An individual who possesses drive, is goal oriented, and has an entrepreneurial outlook.
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Flexibility and dependability with schedule, including weekends and holidays
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Must be able to lift 15-20 pounds
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Great time management and able to handle multiple priorities at once.
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Strong communication skills, interpersonal skills.
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Polished and professional demeanor.
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Must have excellent written and verbal skills.
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Ability to use Microsoft Office programs.
Benefits:
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Competitive PTO package for Full Time employees
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Roller Rabbit discounts and annual allowance
- Comprehensive health, vision, and dental care, along with FSA/HSA benefits for Full Time employees