The Analyst, Creative Quality Assurance plays a key role in supporting the delivery of high-quality retail merchandising work. This role is ideal for someone early in their QA career with a strong attention to detail, curiosity, and interest in creative and retail execution. You will work closely with cross-functional teams to review and validate planograms and related deliverables, ensuring accuracy, consistency, and alignment with brand standards. This is a hands-on role focused on execution, learning, and developing core QA capabilities in a fast-paced environment.
This role is remote and must be willing to work in Pacific time zone hours.
Execution & Quality Review
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Perform detailed QA reviews of planograms and retail deliverables to ensure accuracy in layout, spacing, product placement, and visual consistency
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Support validation of deliverables against established specifications and guidelines
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Identify, document, and track defects, ensuring issues are clearly described and actionable
Testing & Process Support
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Assist in executing QA testing workflows across multiple projects
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Follow established QA processes and checklists to support consistent, high-quality outputs
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Contribute to maintaining documentation for QA standards and best practices
Collaboration & Communication
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Partner with project management, creative, and product teams to clarify requirements and resolve issues
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Communicate findings, risks, and updates clearly to team members
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Collaborate with distributed and cross-functional teams to support timely delivery
Brand & Compliance Validation
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Review deliverables to ensure alignment with brand guidelines and creative standards
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Assist in verifying accessibility standards (e.g., WCAG) where applicable
Continuous Improvement
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Proactively identify opportunities to improve QA processes and workflows
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Build a strong understanding of tools, systems, and QA methodologies
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Seek feedback and continuously develop QA expertise
Experience
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1-3 years of experience in quality assurance, quality control, or a detail-oriented production/creative role
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Exposure to retail, merchandising, or creative production environments is a plus
Skills & Capabilities
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Strong attention to detail and ability to spot inconsistencies or errors
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Ability to follow structured QA processes and apply checklists effectively
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Strong organization and time management skills, with the ability to manage multiple priorities
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Clear and professional communication skills
Technical Skills
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Familiarity with tools such as Adobe InDesign (or similar design tools) is a plus
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Exposure to project tracking tools like Jira or similar systems
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Basic understanding of defect tracking and QA documentation
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Basic understanding of Excel
Preferred
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Interest or familiarity with planograms or retail merchandising
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Drafting experience is a plus
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Awareness of accessibility standards
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Experience working in collaborative, cross-functional environments
