DO YOU THINK YOU ARE THE BEST FRONT OFFICE MANAGER (OR EVEN ASSISTANT FOM) IN THE BUSINESS AND ARE READY FOR A CHANGE? WE ARE SEEKING THE BEST (OR THOSE WHO BELIEVE THEY ARE) WHO CAN MAKE AN IMMEDIATE IMPACT.
REMINGTON HOSPITALITY IS A COMPANY WHERE PASSIONATE PEOPLE THRIVE.
Job Overview:
We are seeking a Front Office Manager to oversee the daily operations of our front desk area. The ideal candidate will have a background in hospitality and possess excellent guest service skills.
Responsibilities:
- Manage all front office operations including reservations, check-ins, and check-outs
- Train, supervise, and support front desk staff
- Ensure guest satisfaction by addressing inquiries and resolving issues promptly
- Maintain accurate records and prepare reports for management
- Implement and enforce hotel policies and procedures
- Monitor and manage room inventory and availability
- Coordinate with other departments to ensure seamless guest experiences
Qualifications:
- Previous experience in a hotel or hospitality setting is preferred
- Strong guest service orientation with excellent phone etiquette
- Proficiency in using phone systems and hospitality management software
- Bilingual or multilingual skills are a plus
- Ability to handle guest relations effectively
- Knowledge of hotel management practices
Join our team as a Front Office Manager and be part of a dynamic hospitality environment where your skills and dedication will be valued.
Job Type: Full-time
Pay: $60,000.00 - $82,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid jury duty
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
