Department: Development Services
Reports To: Assistant Director of Development Services
FLSA Status: Non-Exempt, Part-Time
Location: City Hall
Classification: B-22
Must be available on Fridays.
SUMMARY
Provides administrative assistance to the Building Service department and processes permit requests. Acts as the receptionist for City Hall.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The statements below describe the general nature and level of work the individual(s) assigned to this position perform. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. The position description is subject to change by the city as the needs and requirements change.
- Provide customer service by answering phones; provide information as requested; collect and process payments; respond to requests for information
- Open and close permit lobby; welcome visitors; receive and process plans and applications
- Perform clerical duties, including but not limited to data entry; create and maintain project files; fax or email information; and run various reports
- Prepare and issue permits and licenses upon approval and schedule associated inspections
- Process electrical utility releases; balance cash receipts
- Prepare completed files and plans for document retention
- Perform other related duties as assigned
- Assist with permitting software updates and finalizing inspections and approvals
- Assist with website portal updates
- Must be available every other Friday of the workweek as determined by the Department Director
- High integrity and quality customer service
- Proficient with computers, software, email, phones, and office equipment.
- Receives and directs visitors to City Hall
- Answers the telephone and conveys messages
- Dispatches inspectors and officers
- Performs other related duties as assigned and required
- Reconciles end-of-day paperwork and prepares daily bank deposits with accuracy
- High integrity and quality customer service
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
The preferred way to obtain the minimum knowledge, skills, and abilities to perform this position's essential duties and responsibilities are listed below. The city reserves the right to allow substitutions if a candidate or incumbent exceeds requirements in one area but may be deficient in another.
Education and/or Experience
- High school diploma or general education degree (GED)
- Prior professional experience in a government permit-granting agency or a closely related field is preferred
- Certificates, Licenses, Registrations
- Texas Class "C" Driver's License
PHYSICAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals to perform these functions.
Prolonged
- Sitting
- Frequent
- Standing and walking
- Reaching and twisting
- Communication of information and ideas so that others will understand. Must be able to share accurate information face-to-face, over the telephone, and radio
- Use digits to utilize computers, phones, calculators, copiers, scanners, printers, and other office tools
- Use vision to comprehend written information on paper, computers, and plans
Occasional
- Lifting 25 lbs. from the floor to the waist
- Bending, stooping, and crouching
- Safe use of a motor vehicle
WORK ENVIRONMENT
The work environment characteristics described here represent those encountered by an employee while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals to perform these functions.
The work environment is in an office with a moderate noise level.
The City of Angleton is an Equal Opportunity Employer.