Popstarz Popcorn is a fast-growing gourmet popcorn brand known for creativity, excellence, and unforgettable customer experiences. We are seeking a part-time Administrative Assistant to support day-to-day operations and leadership with professionalism and a can-do attitude.
This role is ideal for someone who is organized, proactive, detail-oriented, and enjoys supporting leaders while helping operations run smoothly behind the scenes.
Key Responsibilities
Administrative & Executive Support
- Manage calendars, scheduling, and coordination for leadership
- Handle basic expense tracking and reporting
- Relieve leadership of administrative tasks by gathering, compiling, and summarizing information
- Create professional presentations and decks using PowerPoint and/or Canva
- Read, screen, prioritize, and respond to incoming emails and correspondence
- Perform advanced and confidential administrative support, including composing and releasing routine correspondence with accuracy and professionalism
Customer Service & Order Support
- Provide customer service support for client and online orders
- Manage email inboxes related to orders, inquiries, and internal communication
- Process order intake and create invoices accurately and efficiently
- Communicate with customers and internal teams to resolve questions or issues
- Interact with clients professionally while exercising sound judgment
Operations & Project Support
- Manage projects, tasks, and deadlines to ensure timely completion
- Perform accurate data entry and maintain organized digital records
- Coordinate schedules across team members and leaders
- Order products and supplies to support daily operations and fulfillment needs
- Communicate with executives and line management to gather or convey relevant information
Qualifications & Experience
- 3+ years of experience as an Administrative Assistant or in a comparable administrative support role
- Demonstrated experience supporting CEOs or senior-level executives
- Ability to work independently, multitask, and manage time effectively
- Strong organizational skills with high attention to detail
- Ability to handle sensitive information with integrity and professionalism
- Excellent written and verbal communication skills
- Comfortable working in a fast-paced, growing business environment
Who You Are
- A proactive self-starter with a strong sense of ownership
- Organized, reliable, and solution-oriented
- Professional and confident in executive-facing environments
- Known for a positive, can-do attitude
- Comfortable juggling multiple priorities while staying calm and focused
Position Details
- Part-time position
- Flexible schedule (hours discussed during interview)
- Opportunity to grow with an expanding, entrepreneurial brand
Pay: $11.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: Hybrid remote in Concord, NC 28027
