Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to the World of Whirlpool, a unique and innovative closed-market facility nestled in the heart of Chicago. Operating as a dedicated Training and Conference Center, our purpose revolves around supporting the Sales Enablement team for Whirlpool Corporation. Situated within our building, the 8th floor is transformed into a state-of-the-art showroom, featuring 11 fully functional kitchens. This remarkable space serves as a hands-on training ground for trade partners, including sales representatives from renowned companies such as Home Depot. In 2010, Whirlpool made a strategic decision to create its own showroom floor, eliminating the need to transport appliances to trade shows. At Pyramid Global Hospitality, our role is pivotal in supporting this endeavor. We provide comprehensive hospitality services, including housekeeping, food and beverage offerings, meticulous event setups, and overall operational support. We take pride in our role as creators, seizing the opportunity to foster a heart connection in the training and sales process. Join us at the World of Whirlpool, where innovation meets hospitality, and where every detail is crafted to enhance the learning and sales experience.
What you will have an opportunity to do:
The World of Whirlpool is an experience like no other because we create unique experiences through workshops, hands-on kitchen & laundry demonstrations with experts in the appliance industry. Walk into the World of Whirlpool and begin a journey of discovery. We are both an appliance showcase highlighting a select group of Whirlpool Corporation brands, and a hands-on experience center offering exciting workshops and a chance to interact with experts.
Who will this job appeal to?
Outgoing, Friendly, People Person
An Individual who is very detail & guest service oriented.
Someone who enjoys coordinating groups, meeting needs, & solving problems.
A person familiar with the needs of upscale groups.
Excellent written and oral communication skills.
Someone with superb time management and organization skills.
Thorough attention to detail, excellent listening skills, and exceptional focus on customer service.
High regard for punctuality.
WORK SCHEDULE: Schedule varies based on client needs and business demands.
Bachelor's degree or equivalent; minimum 2 years’ experience in hotel, convention/conference center, preferable in conference services department; knowledge of conference service equipment, set-up styles, and audio-visual; excellent computer software knowledge of Google and Microsoft Office.
The position requires a high level of professionalism, aggressive guest service/hospitality skills, excellent organization, communication skills, strong multi-tasking capabilities, computer literate and detail oriented. To be successful you must possess organization and time management skills.
Plans and ensures execution of group events to include but not limited to dates/timing of arrival & departure, room set-ups, audio visual/production needs, food service, travel, lodging, transportation, vendor management & coordination, and any other special events.
Provides excellent customer service to both internal and external customers through the following: Assisting with event operations, greeting guests, assisting and managing coat/luggage check, data entry for event management.
Maintain close contact with clients to determine set-ups, numbers of attending, types of facilities needed, meal arrangements, times, and any special needs.
What are we looking for?
ENVIRONMENT: Please refer to the Position Analysis/Specifications for details.
EEO Employer
Compensation:
$60,000
$66,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
