Role Type: Full-Time
Schedule: Monday – Friday
Hourly Wage: $15.00 – $18.00 (based on experience)
Parking: Free on-site parking
Dress Code: Casual
1.1 ABOUT THE ROLE
Auditmacs is seeking an ITAM Hardware Recertification Specialist to join our IT Asset Management team at our centrally located Jacksonville facility.
In this hands-on role, you’ll be responsible for testing, diagnosing, cleaning, and preparing returned or decommissioned IT hardware for redeployment.
This position is ideal for someone who enjoys technical troubleshooting, attention to detail, and working in a process-driven environment.
1.2 KEY RESPONSIBILITIES
- Evaluate returned and decommissioned IT hardware (laptops, desktops, tablets, etc.) for reuse, resale, or recycling
- Run diagnostic and hardware testing utilities to assess device functionality
- Clean and reset devices to company standards, including data wiping and reimaging
- Document test results and hardware status in asset management systems
- Assist in the repair and replacement of defective or worn parts (RAM, hard drives, batteries, etc.)
- Ensure proper labeling and categorization of devices by condition and recertification status
- Maintain cleanliness and organization of workstations and inventory areas
- Support physical inventory and assist in inventory audits as needed
1.3 PREFERRED EXPERIENCE
- Basic knowledge of PC and laptop hardware components, along with mobile devices; Tablets, phones, etc.
- Working knowledge of mobile device platforms (iOS, Android, Windows)
- Experience with diagnostic tools and data erasure software (e.g., Blancco, DBAN) is a plus
- Exposure to IT service management (ITSM) tools or ticketing systems
- Ability to follow written procedures and documentation protocols
1.4 WORK ENVIRONMENT
- Primarily hands-on technical work in a production-style environment
- Light warehouse and staging area work
- Must be able to lift and move up to 50 lbs.
1.5 REQUIREMENTS
- Strong attention to detail and process consistency
- Clear verbal and written communication skills
- Must pass background check and drug screening
- Acceptable vision and hearing (with or without correction)
- Ability to work independently and as part of a team
1.6 BENEFITS
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (FSAs)
- Life Insurance (employee coverage)
- Voluntary Short-Term and Long-Term Disability (STD/LTD)
- 401(k) Retirement Plan (eligibility after 6 months)
- Tuition Reimbursement Program
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
