Housing Specialist

Samaritan Daytop Village -
Queens, NY

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Job Details

Full-time
$26.23 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Electronic health records (EHR) management
Patient management software
Experience working with individuals experiencing homelessness
Client advocacy in social work
Experience working with individuals from underserved communities

Full Job Description

Overview:

Housing Specialist

Samaritan Daytop Village operates transitional housing programs for single adults and families experiencing homelessness across all five boroughs of New York City. The Housing Specialist helps individuals and families secure safe, affordable, and permanent housing by completing housing assessments, providing case management, and supporting clients with applications for housing programs and rental subsidies.

This role builds relationships with landlords and real estate partners, maintains updated housing resources, inspects apartments for compliance, and works with case managers to address barriers to housing. The position also involves advocating for clients to obtain subsidies, keeping accurate documentation, and traveling within NYC.

Candidates should have a high school diploma or equivalent, housing or real estate experience working with NYC DHS, strong computer skills, and the ability to work with diverse populations.

Responsibilities:

Conduct housing assessments to determine clients’ readiness, family composition, and housing needs
Help clients secure safe, affordable, and permanent housing options
Provide comprehensive case management and support with housing and rental subsidy applications
Build and maintain relationships with reliable landlords, brokers, and real estate agencies
Keep an updated database of available housing resources and community partners
Coordinate with case managers to address client needs and resolve housing barriers
Inspect apartments to ensure compliance with city, state, and local housing standards
Identify and address obstacles to housing such as language, income, or other challenges
Advocate for clients to obtain or maintain housing subsidies including Section 8, FEPS, and NYC programs
Maintain accurate tracking forms, documentation, and timely housing placement reports
Support development of individualized housing plans and assist with OOR registration, inspections, and linkages
Travel within NYC to view apartments with clients and support placement steps

Qualifications:

High School Diploma or equivalent
At least 6 months of housing or real estate experience working with the NYC Department of Homeless Services (DHS) or other similar city-operated organizations.
Experience in case management or social services working with individuals experiencing homelessness, substance use, mental health challenges, or other complex needs
Knowledge of housing subsidies, supportive housing and entitlement programs
Ability to identify and address barriers to housing for clients
Strong communication, problem‑solving, and advocacy skills
Strong computer skills, including Microsoft Office Suite and EHR systems
Willingness to complete CPR and First Aid training
Ability to travel within the community to view apartments with clients
Flexible schedule to meet client and program needs
Ability to work directly with individuals from diverse racial, ethnic, and socioeconomic backgrounds

Additional Information

This is a full-time non-exempt role with an hourly rate of $26.23 (annualized at 35 hours a week to $47,741) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement.

This role is located in Elmhurst, Queens and has a schedule of Tuesday-Saturday 10am-6pm.

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