TheGlobal Alliance Director, GWS Enterprise, is a critical, global executive rolethat performs and delivers as a key value differentiator for the GWS Enterprisebusiness, with the primary intent of helping our global enterprise accountssucceed by creating the strategy to build the business and translating thisinto an executable plan.
Thisrole is directly accountable for actualizing a powerful and dynamic advantagefor our clients and the GWS Enterprise business as well as leading anddelivering a high performing team. Thisincludes leading everyday client excellence across our global account teamsfocusing on quality, efficiency, integration, and cost, with indirect oversightand influence over process enablers on accounts. This visible leader willeffectively balance between achieving the strategy, developing talent, financialsuccess, and operational efficiency.
This executive leadership role will be client facing and liaisesignificantly with C level decision makers within accounts and our executiveteam. They will lead the on-going strategic relationship, executiverelationships, product adoption across business lines, and measurable revenuegrowth on account. Talent excellence and performance are key features of thisleadership role. The ability to strategically select, develop and retain a highperforming team is a critical for the success of this role.
While the position is highly drivenby revenue growth, the ability to lead talent development and performance isequally critical. The Global Alliance Director will build and advance thevision of both short- and long-term goals while elevating the relationship andgrowing client investment.
The ideal candidate will haveenterprise commercial business and sales experience, extensive experiencenegotiating multi-million-dollar contracts, and success at the executive level.Experience with the deployment of enterprise strategies, skilled in matrixedand cross team networking, and client experience expertise are priorities.
A highly strategic mindset with an ability to build and operationalize thestrategy into a successful plan is a requirement of this role.
JobResponsibilities
P&L, Contract Management and Governance:
§ Accountable for full financial performance of global account.
§ Provides senior level leadership and oversight on account todeliver against the contract, managing scope interpretation as required.
§ Engages GWS executive involvement as needed to foster senior levelpartnership and leverages the broader GWS portfolio to introduce new scope& business pricing as part of delivering an integrated set of services.
§ Ability to negotiate and administer contract and possess solidunderstanding of contractual terms and implications.
Strategic Planning & Value Creation:
§ Acts as an expert in client’s business and strategy bypro-actively contributing to the improvement of the client’s business.
§ Supports growth of customer’s business through the development andexecution of an Account Business Plan and Stakeholder Engagement Plan
§ Influences the client’s planning and budgeting process to enhancevalue and optimize performance.
§ Represents the client’s best interests externally and internallyto GWS.
§ Accommodates, plans, integrates portfolio contraction &expansion into account operating model.
§ Ensures the successful management of scope expansion & renewalactivities, coordinating with Platform SMEs and Sales & Solutions team.
People Leadership
§ Skilled at identifying, enabling, and sustaining high performing talent.
§ Actively pursues pipelining of talent.
§ Builds a healthy and sustainable talent bench and ready now candidates.
§ Fosters a healthy and effective leadership culture of inclusionand equity.
Skills/Qualifications:
§ Extensive experience managing client accounts and employee groupsacross North America, Latin America, EMEA and APAC with a working knowledge oflabor laws specific to countries and regions ($100M+)
§ Experience in large-scaletransformation and first-generation outsourcing is strongly preferred
§ Experience leading multiple service lines across multiple regionsand delivering on the value proposition of having a single globally integratedservice provider.
§ Exceptional collaboration skills, and ability to ensure productivecollaboration amongst regional and service line leaders on account.
§ Experience managing various contracts and commercial models, andsuccess delivering on savings commitments.
§ Identify, capture, and disseminate the sector C-suiteagenda & implications for client account!
§ Provideclient insight, including market sizing, geographic and sub-sector analysis todetermine target opportunities!
§ Monitorthe fiscal impact of the account growth including the margin profile of accountand overall client against the market.
§ Collaboratingsynergistically with leaders, ensure surveyed target plans are in place todrive measurable improvements, including consulting with Operational Excellenceto drive margin achievement.
§ Activelybuild successful network relationships with key constituencies andstakeholders, ensuring visibility and extensive engagement.
§ Successfullypartner and engage with all CBRE global practice areas in the pursuit ofalignment and excellence.
§ ChampionCBRE’s cultural values of Respect, Integrity, Service and Excellence.
§ Supportnew pursuits as well as major transformation and growth initiatives.
§ LeverageGWS platform and operational resources, tools, and solutions to support accountperformance.
EDUCATION and EXPERIENCE
§ Bachelor’s Degree (BA or BS) fromfour-year college or university, MBA preferred.
§ 8+ years of strategic leadershipin a global organization, leading large geographically located teams.
§ Financialfluency
§ Technicallysavvy
§ Sr. executivepresence
§ The GAD mustmaster statistical reasoning, understand how to design effective frameworks andsolutions, and develop a quantitative intuition for interpreting userexperience data.
COMMUNICATION SKILLS
- Maintains ahigh degree of strategic clarity within a complex and evolving industry.
- Creates simpleand compelling communications for multiple stakeholder groups.
- Highlyeffective speaker and communicator capable of being an inspirational,market-facing representative of our business.
- Inquisitive,with high learning agility.
- Empathic,collaborative, listening skills.
- Ability todevelop respected relationships across sectors, business lines, cultures,continents.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Global Alliance Director position is $240,000 annually and the maximum salary for the Global Alliance Director position is $250,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at
[email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
