Position: IT Security Lead
Department: IT
Location: Puerto Rico (Hybrid – Supporting Puerto Rico & Miami)
MAIN FUNCTION
The IT Security Lead coordinates with the CIO, IT Manager, IT Administrators, and institutional stakeholders to ensure the secure, reliable, and high-performance operation of Albizu’s network infrastructure and cybersecurity services.
This role blends hands-on technical leadership with direct end-user support. The incumbent is responsible for network configuration, cybersecurity controls, incident response, and day-to-day service delivery that directly supports faculty, staff, students, and administrative operations. The position ensures that network and security services meet institutional service level expectations, regulatory requirements, and higher education best practices.
Success in this role requires strong technical expertise, clear communication, and a consistent, service-oriented approach.
The IT Security Lead is a hands-on position requiring technical support for end users.
REQUIREMENTS
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Bachelor's degree in information technology, Computer Science, Cybersecurity, or a related field with five years of experience supporting enterprise network or security environments with at least one cybersecurity certification. Required.Plus,at least five (5) years of progressive experience supporting enterprise network or security environments.
- Certifications(Preferred)
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CompTIANetwork+orSecurity+
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Cisco CCNA (orequivalent)
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ITIL 4Foundation
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Otherrelevantnetworkorcybersecuritycertifications
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Experience
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Five (5) years of experience supporting enterprise networks and security infrastructure.
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At least two (2) years of hands-on experience with network configuration, firewalls, VPNs, and security controls.
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Experience supporting multi-campus or higher-education environments strongly preferred.
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Demonstrated knowledge of cybersecurity principles, incident response, and regulatory compliance requirements (FERPA, PCI DSS, or similar).
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Proficiencyin Windows environments, Microsoft 365, and standard network and security management tools.
Salary: $55,000.00 Annually
Essential Functions
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Provide technical support for network-related issues affecting end users, classrooms, labs, administrative offices, and remote users.
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Support faculty, staff, and students with secure connectivity, including wired/wireless access, VPN access, authentication issues, and secure remote access.
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Ensure professional,timely, and service-oriented communication with the end-user communityregardingnetwork incidents, outages, maintenance windows, and security advisories.
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Collaborate with IT Administrators, IT Quality Lead, and IT Technicians to ensure network and security tickets are properly categorized, prioritized, escalated, and resolved within defined SLAs.
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Serve as an escalation point for service disruptions related to network availability, security access, and performance.
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Assistwithmaintainingcurrent software and hardware inventories, including PC hardware, servers, network equipment, and peripherals. Ensure all installed software is licensed correctly and documented.
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Design, configure, implement, andmaintaina secure enterprise network infrastructure, including wired and wireless networks.
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Configure and managefirewallrules, NAT policies, VPN tunnels (site-to-site and remote access), and secure access controls.
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Implement andmaintainnetwork redundancy, failover, and resiliency strategies to support academic and administrative continuity.
BENEFITS – According to Employee Handbook
- Vacation Leave: accumulation of 11.25 hours per month, from 120 hours worked.
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Sick Leave: accumulation of 11.25 hours per month, from 120 hours worked.
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Holidays: Approximately 18 paid holidays per year, basedon the academic calendar.
Benefits begin on the first day of the month following 90 days of employment:
- Medical Insurance: participation in the group medical plan; the institution contributes $3,600.00 annually to the insurance premium.
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Retirement Plan: Employer contribution of 5% of annual base salary.
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Life Insurance: Coverage equal to two (2) times the annual base salary; Optional supplemental coverage available.
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Short- and long-term disability insurance.
Albizu is an equal opportunity/affirmative action employer with a strong institutional commitment to achieve excellence among its faculty and staff, in compliance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Application Deadline: June 5th, 2026
