Job Description
Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.
-
Greet customers warmly and assist them with their orders, both in-person and over the phone
-
Process customer transactions accurately and efficiently using our point-of-sale system
-
Prepare and assemble food items, including making pizzas, according to company standards
-
Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
-
Handle cash and credit card transactions with precision and integrity
-
Respond to customer inquiries, concerns, and special requests in a professional and friendly manner
-
Collaborate with team members to ensure smooth operations during busy periods
-
Assist with inventory management and restocking supplies as needed
-
Adapt to changing priorities and multitask effectively in a fast-paced environment
-
Promote special offers and upsell products when appropriate
Qualifications
-
Excellent customer service skills with a friendly and positive attitude
-
Strong verbal communication abilities
-
Capability to follow directions and adhere to company policies and procedures
-
Flexibility to work various shifts, including weekends and holidays
-
Basic math skills for handling cash transactions accurately
-
Ability to multitask and prioritize in a fast-paced setting
-
Attention to detail in food preparation and order accuracy
-
Physical stamina to stand for extended periods and lift up to 25 lbs
-
Basic computer skills for operating point-of-sale systems
-
Time management skills to ensure efficient service
-
Team-oriented mindset with a willingness to support colleagues
-
Food service industry knowledge, particularly in pizza preparation (preferred)
-
High school diploma or equivalent (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
