Primary Purpose of Position
The Healthcare Administrative Specialist is primarily responsible for accurately posting insurance and patient payments to student accounts, ensuring timely account reconciliation, maintaining financial records, and supporting the Student Health Center’s revenue cycle operations in accordance with university policies and procedures. As a secondary function, the position provides front desk support by assisting with patient check-in, verifying demographic and insurance information, scheduling appointments, and delivering exceptional customer service. The position maintains the confidentiality of patient information and ensures compliance with HIPAA regulations while contributing to the efficient operation of the Student Health Center.
Primary Function of Organizational Unit
The Student Health Center promotes the health, wellness, and academic success of students by providing accessible, high-quality primary healthcare, preventive services, health education, and wellness programs. The department is committed to delivering compassionate, patient-centered care while supporting the university’s mission through efficient administrative operations and excellent customer service.
Work Hours
Monday-Friday 10a-7p / Weekends Optional
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.