Job Summary
We are seeking an energetic and detail-oriented FOH (Front of House) Shift Lead to join our dynamic hospitality team. As a pivotal leader during your shift, you will oversee daily front-of-house operations, ensure exceptional customer service, and support staff to deliver a memorable dining experience. Your role will involve supervising team members, managing food and beverage service, and maintaining a smooth workflow to uphold our high standards of hospitality. This position offers an exciting opportunity to lead with enthusiasm, foster teamwork, and contribute to the success of our vibrant restaurant environment.
Responsibilities
- Lead and motivate front-of-house staff during your shift, ensuring efficient service delivery and positive guest interactions assisting servers when necessary to ensure great customer experiences
- Oversee food preparation and presentation to maintain quality standards and uphold food safety regulations
- Manage POS (Point of Sale) systems Clover, for order processing, payments, and reporting
- Supervise food handling, inventory control, and food production processes to minimize waste and optimize stock levels
- Handle cash transactions accurately, including cash handling procedures and balancing registers at shift end
- Train new team members on service protocols, POS operation, food safety practices, and customer service expectations
- Support management in supervising restaurant operations, including scheduling, shift management, and resolving guest concerns
Requirements
- Proven experience in quick service or casual dine in environments with a strong background in food preparation and customer service
- Demonstrated leadership skills with previous supervising or team management experience in hospitality or food service management
- Familiarity with POS system Clover ability to troubleshoot technical issues quickly
- Knowledge of food safety standards, food handling procedures, and kitchen management practices
- Excellent communication skills for managerial communication, staff training, and guest interactions
- Basic math skills for cash handling, inventory control, and profit & loss analysis
- Ability to manage multiple priorities efficiently in a fast-paced casual dining or fine dining setting
- Experience with staff interviewing, training & development, budgeting, and managing hospitality teams is highly desirable
Join us as a FOH Shift Lead to inspire your team, elevate guest experiences, and thrive in a lively restaurant atmosphere. We are committed to fostering growth through leadership development while ensuring every shift is productive and enjoyable. Your passion for hospitality combined with your managerial expertise will make a lasting impact on our guests and team alike!
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
