We are seeking a customer service-oriented HR Leave Management Assistant to support our Leave Management Unit. This role is ideal for someone with strong administrative and communication skills who enjoys helping employees and managing high-volume email correspondence. Previous Leave of Absence (LOA) experience is a plus but is not required.
The ideal candidate is organized, detail-oriented, and able to prioritize tasks while providing exceptional customer service in a fast-paced HR environment.
Shift: Monday - Friday 9am-5pm
Job Type: Contract
Responsibilities
- Serve as the primary point of contact for the Leave Management Unit inbox.
- Respond to incoming employee emails regarding leave-related inquiries.
- Route and assign emails to the appropriate Leave Administrator.
- Answer general questions regarding leave policies and procedures.
- Organize, file, and maintain the Leave Management inbox.
- Track and manage incoming requests to ensure timely responses.
- Maintain accurate records and documentation.
- Provide administrative support to the Leave Management team.
- Deliver excellent customer service while handling sensitive and confidential information.
Qualifications
- 1+ years of administrative, HR, customer service, or office support experience.
- Experience with Leave of Absence (FMLA, ADA, Paid Family Leave, STD/LTD) is a plus but not required.
- HR or healthcare experience is preferred.
Pay: $22.00 - $23.00 per hour
Work Location: In person
