Exigent Systems Inc is an enterprise IT services firm seeking an IT Help Desk technician to join our team within the next 30 days.
Work will typically include the following:
- phone, email, and in-person support to client staff
- troubleshooting reported issues
- issue triage
- issue escalation as needed
- report compilation
The ideal candidate will possess:
- knowledge of Windows OS
- strong troubleshooting and reasoning skills
- excellent oral and communication skills
- basic networking understanding, including knowledge of common protocols and how they relate
Along with the above, the ability to reason, troubleshoot, communicate, attention to detail, a fanatical commitment to quality, and caring for our clients is paramount.
This is a salaried, 8:00am - 5:00pm, Monday through Friday position. Monday, Tuesday, and Wednesday are on-site. Thursday and Friday are remote.
There's a minimum 90 probationary period with this position. Upon successful completion of the probationary period, you'll begin accruing sick & vacation time, and employer provided health insurance contributions are provided.
Status of any applications will be sent through the Indeed platform. Please, do not call or email regarding the status of your application.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Compensation Package:
Work Location: Hybrid remote in Riverside, CA 92501
