TJJD provides residential treatment to youth committed to TJJD and assigned to a state-operated high-security juvenile correctional facility.
Performs highly advanced (senior-level) work supervising an assigned dorm¿s youth development coaches (coaches); and overseeing and evaluating the dorm¿s daily operations and programming activities involving youth and staff. Oversees the culture, implementation of the Texas Model of trauma-informed corrections, and leading and developing the team. Dorm assignment is based on the youth¿s age and safe housing assessment. When determining dorm assignments and reassignments, the agency considers the dorm supervisor¿s areas of expertise and skills. Expertise and skills may be based on several factors, including experience, education, and specialized treatment certifications and licensures.
Understand and promote the vision and direction of the department and agency;
set goals for staff performance, which comply with agency mission, vision, and core values;
ensure staff understand their duties or delegated tasks;
provide constructive feedback and coaching to staff, to include reviewing cameras with staff to point out specific areas of success and development;
train, supervise, and evaluate staff and develop Senior Coach Vs to do the same;
review overhead and body worn cameras on a regular schedule to ensure safety, security, and adherence to Texas Model principles;
ensure adherence to agency policy and procedures; promptly addressing youth and staff conduct at the lowest level;
participate in the selection of staff to ensure a good fit for the dorm;
responsible for establishing and maintaining a positive dorm culture built on the Texas Model, teamwork, coaching, and caring for youth;
foster trust-building among co-workers and supervised staff and resolve issues;
serve as a calming agent for staff and youth when situations are escalating;
communicate directives with deliberate authority;
ensure information is disseminated to staff from leadership accurately and in a timely manner;
complete required trainings and ensure staff does also;
maintain presence on the dorm and model TBRI principles;
demonstrate TBRI-based playful engagement, healthy boundaries, and repairs with youth and staff, as appropriate;
provide oversight, coaching, and feedback on appropriate Texas Model engagement, activities, and interventions for all shifts;
plan, prioritize, and schedule dorm activities;
ensure daily schedule and activities are followed, including nurture groups and activities;
ensure weekly dorm leadership meeting occurs involving case manager(s), senior coaches and assigned psychologists;
provide technical assistance, training and direction to coaches;
empower staff to learn and practice TBRI principles of failing forward and felt safety while still ensuring the safety of youth;
ensure compliance with laws, rules, regulations, policies, procedures, and standards relating to dorm safety, youth movement, on-the-job training, and related operations and programs;
maintain awareness of how staff behaviors may indicate unspoken needs. Seek to create an environment of felt safety, where staff are able to appropriately express needs that may be driving their own behaviors;
ensure youth service team meetings occur per policy;
analyze and use data to make and support decisions and make recommendations to improve programs and operations as well as to staff and schedule the dorm properly, understand trends related to violence, use of force, staff presence, and other indicators that can provide information regarding the ¿health¿ of the dorm and its culture;
seek out creative ways to demonstrate and recognize staff value;
ensure effective shift change transitions occur that clearly communicate key issues;
recognize when staff need to self-regulate and, where possible, provide the opportunity for staff time-outs for emotional regulation;
conduct prompt follow up visits with staff, individually, after an incident to identify potential needs and assist where possible;
exhibit and encourage creativity in group activities used for regulation practice, life skills, and recreation, properly using agency guides and materials and sharing new ideas with leadership that may help other dorms;
lead the team and youth to develop their own dorm identity, appropriate rituals and celebrations, and other concepts that create a sense of welcome and belonging for both staff and youth;
approve/deny timesheets by deadlines to ensure staff are paid timely and accurately;
ensure physical safety on dorms by submitting work orders promptly;
represent the dorm during staff and special meetings and providing relevant information regarding the dorm¿s operations and activities with the program supervisor, facility compliance officer, and facility administrators;
act as the dorm¿s liaison with representatives of various facility programs and other community and juvenile justice agencies;
ensure adequate coach shift supervision and provide direct supervision of coaches and youth during periods of staff shortage or during emergencies; and
provide support, leadership, and direction as needed during crisis at facility.
Works in close partnership with a variety of service providers and treatment program staff to ensure youth availability to all treatment programs. Serves as campus shift administrator on a rotational basis.
Works under minimal supervision, with extensive latitude to use initiative and independent judgment. May be required to work in excess of 40 hours per work week, be on-call, and travel occasionally.
