The Multimedia Coordinator supports the Manager in overseeing the development, production, and delivery of multimedia learning content. This role combines coordination, planning, and hands-on production responsibilities to ensure that all multimedia and AI-driven projects align with institutional goals and are delivered efficiently. The coordinator serves as a key liaison between cross-functional teams while contributing directly to the creation and optimization of engaging learning materials for Northbridge University students.
Essential Duties and Responsibilities:
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Coordinate daily operations of multimedia production projects under the guidance of the Manager.
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Support the Manager in planning, scheduling, and tracking multimedia and AI-driven initiatives.
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Act as a liaison between departments (instructional design, editing, graphic design, HTML specialists, and others) to ensure alignment and workflow efficiency.
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Monitor project timelines and ensure timely delivery of learning objects and multimedia assets.
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Assist in developing and implementing workflows, standards, and best practices for multimedia production and AI integration.
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Ensure the quality, accuracy, and consistency of all multimedia deliverables, including videos, banners, infographics, animations, and other digital assets.
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Review and validate multimedia content to confirm alignment with branding guidelines, instructional objectives, and institutional standards.
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Perform quality control checks on audio, video, graphics, and AI-generated elements to ensure clarity, accessibility, and technical excellence.
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Collaborate with cross-functional teams to identify and resolve quality issues prior to final delivery or publication.
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Maintain and help enforce quality assurance processes, checklists, and best practices across all multimedia and AI-integrated projects.
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Ensure all content meets compliance requirements related to copyright, accessibility (e.g., captions, alt text), and platform specifications.
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Coordinate the onboarding process for new team members within the multimedia department, ensuring a structured and positive integration experience.
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Develop and maintain onboarding plans, schedules, and documentation aligned with departmental workflows, tools, and standards.
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Serve as a point of contact for new hires, facilitating introductions, access to systems, and understanding of roles, responsibilities, and expectations.
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Collaborating with the Manager and team leads to ensure new employees receive the necessary training on multimedia tools, AI technologies, and internal processes.
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Coordinate the implementation of AI tools and technologies to enhance multimedia production, personalization, and efficiency across projects.
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Support the development of workflows and best practices for the effective use of AI in multimedia production.
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Ensure ethical, responsible, and compliant use of AI technologies, including adherence to copyright, accessibility, and data privacy standards.
Education/Requirements:
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Bachelor’s degree in Multimedia Production, Digital Media, Communications, Graphic Design, Computer Science, or a related field.
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Experience in educational content development or e-learning environments.
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Previous experience in a coordination or team lead role within multimedia production.
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Minimum of 3–5 years of experience in multimedia production, digital learning environments, instructional design, educational technology, or AI-enhanced content development.
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Must be fully bilingual and able to communicate in Spanish and English, both written and verbally
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Strong planning capabilities, problem solving skills, and willingness to work a flexible schedule
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Effective oral and written communication
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Ability to read, analyze, and interpret common technical reports and legal documents
Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities.
