The Wendy's Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.
Perks/Benefits:
Postural & Physical Demands Requirements:
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Frequent reaching above waist, chest, and shoulder level, as well as below waist level
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Frequent to the continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
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Continuous standing on tiled surfaces for all tasks
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Ability to stand for long periods of time without a break
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Frequent hip flexion while walking for all tasks
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Occasional lifting of boxes of supplies/products weighing from
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Occasional lifting of milk crates weighing between 5 –30lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
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Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
Health & Safety:
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Is familiar with and works in compliance with occupational health and safety legislation
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Uses or wears personal protective equipment or clothing as required
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Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone
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Knows, understands and follows safe work practices and procedures
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Ensures restaurant has a health and safety program in place
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Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented
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Conducts regular workplace inspections
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Responds to and corrects unsafe acts and conditions
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Reports work related injuries and illnesses to the appropriate internal and external authorities
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Performs accident investigations for all work related injuries and illnesses
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Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures
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Initiates performance counseling and takes disciplinary actions for noncompliance in matters related to health and safety
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Keeps the Restaurant Owner apprised on any conditions or practices that may pose a hazard to employees
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Makes recommendations for improvement to the restaurant’s health and safety practices and program
People Management:
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Accountable for recruiting new team members, performance management including training and developing new and existing team members, and motivating and encouraging team to achieve targets
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Builds the restaurants’ “bench strength\ by identifying and developing high potential employees for progression to the next level
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Sets goals and objectives for his/her team
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Ensures ‘open door’ policy for all team members
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Has excellent communication skills – ensures ongoing day to day communication with all shifts through communication log or other means
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Provides open communication with General Manager and Restaurant Owner
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Responsible for restaurant compliance with all applicable legislation
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Ensures high standards of guest experience are maintained and demonstrated as a top priority
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Implements, and instills in their teams, company policies, procedures, ethics
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Handles guest complaints and queries with professionalism and concern
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Prepares reports and other performance analysis documentation
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Establishes relationships with the local community and undertakes activities which comply with the company’s corporate social responsibility programs
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Establishes proper security procedures and ensures the reduction of team member theft and the safety of team members and guests
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Provides leadership and direction around waste management procedures
Education and Experience:
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Three to five years related experience and/or training; or equivalent combination of education and experience
Physical Demands:
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Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
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Must be able to work and perform all duties at any station in the kitchen or service area
We are a team based on striving to satisfy guests in a fast paced, fun atmosphere while consistently following procedure and adhering to Wendy’s standards.
Pay: $55000.00 - $60000.00 / year
Pay:
Benefits:
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Flexible schedule
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Health insurance
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Dental insurance
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Vision insurance
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Paid time off
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Employee discount
Job Type: fulltime
Education: High school degree
Work location: On-site
