Job Overview
Join our dynamic healthcare team as a FULL-time Front Desk Coordinator where your enthusiasm and expertise will directly enhance patient care and streamline clinical operations. In this vital role, you will support the office in providing exceptional eye care services to ensure a smooth patient experience from check-in to check-out. In your energetic approach and attention to detail you will create an environment that promotes patient satisfaction. Our goal is for every patient to leave feeling they received more than they expected. This on the job training position offers a fantastic opportunity to develop your lateral thinking skills in both optometry and medical assisting within a fast-paced, patient-centered setting.
Duties:
- Greeting patients, verifying vision benefits
- Preparing patients for the eye exam
- Answering the phone, scheduling appointments
- Greeting and checking in patients, collecting payment
- Verify insurance, correctly interpret vision plan coverage, process orders
- File vision plan exams
- Assisting patients in selecting eyeglasses
- Adjusting and repairing eyeglasses
Experience
- Previous experience in an optometric clinic or medical office environment is highly preferred
- Familiarity with optometry procedures, optical equipment, and anatomy/physiology of the eye enhances effectiveness in this role
- Knowledge of medical terminology, medical coding, billing practices, and EMR systems such as Crystal Practice Managment is advantageous
- Strong understanding of HIPAA regulations to maintain patient privacy at all times
- Experience working with pediatric and geriatric patients is a plus for engaging patients effectively
- Retail sales experience combined with front desk responsibilities demonstrates versatility in managing both clinical and customer service tasks
Incentives:
- Paid on the job training
- Professional development assistance
- Paid time off after one year
- Paid holidays after one year
- 4 1/2 day work week
- Discount eyewear
Join us in making a difference by delivering outstanding eye care while advancing your career in a vibrant healthcare environment!
Requirements:
- Customer service oriented
- Work effeciently within the office
- Strong ability to collaborate with staff
- Organized and detail oriented
Ideal Candidate:
- Working knowledge of vision plans and health insurance plans
- Previous medical field experience
- Previous retail or hospitality experience
- 2 years of retail experience
- Bilingual
- Must be teachable and willing to learn
Individuals interested in a career in eye wear encouraged to apply. Please include your resume and a cover letter as to why you are the best candidate. We look forward to hearing from you!
Job Type: Full-time
Pay: $11.00 - $16.00 per hour
Benefits:
Application Question(s):
- Are you available Monday 8:45-6:00, Tuesday through Thursday 8:15 to 5:30, Friday 8:45 -1:00? Are you available year-round?
- What are your salary and benefits expectations?
- Why do you want to transition into eye care?
- Do you speak Spanish?
Work Location: In person
