Job Overview
Bledsoe County Nursing Home is seeking a dynamic and highly organized Business Office Manager to lead the administrative and financial operations within a busy healthcare setting. In this role, you’ll manage resident accounts, support private pay and select third-party billing, process payments and refunds, and assist with financial inquiries. The ideal candidate will have meticulous attention to detail, and a passion for delivering exceptional administrative support.
To be successful in this role, you would have:
- High school diploma or GED.
- At least three years of experience in accounts receivable, billing, collections, or business office support
- General Ledger Accounting experience
- Hands-on experience managing financial records, account follow up, and customer service inquiries
- Proficiency with standard office software and business systems
- Strong organizational, communication, attention-to-detail skills
- Ability to work independently, manage multiple priorities, and maintain confidentiality
- Experience with Medicaid processes, trust accounts, long-term care insurance, and/or resident billing (preferred)
Duties
- Manage private pay billing processes, including collections, payment posting, statements, deposits, refunds, and resident account activity
- Maintain accurate resident census, demographics, payer details, and financial records across systems; support account follow-up and resolve inquiries
- Assist with business office operations such as accounts payable, trust accounts, petty cash, bad dept tracking, and collection activities
- Coordinate with corporate team or external billing partners as needed
- Ensure work is completed accurately and on time through regular oversight and support
- Identify and implement process improvements to enhance front office operations, billing coordination, and overall efficiency
Pay: $18.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
