Position Purpose
The primary purpose of this position is to provide security for Immanuel Living, including regular patrol of the buildings and grounds.
Specific Duties and Responsibilities
Policies and Procedures
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Maintain confidentiality of residents, resident family members, coworkers, and Immanuel Living.
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Understand and support the philosophy, policies, and standards of Immanuel Living and the Maintenance department.
- Maintain quality of resident care, including compliance with Facility and Department policies and procedures, and State and Federal guidelines.
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Follow facility and department policies and procedures.
Position Duties
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Answer and respond to all emergency calls from residents.
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Respond to fires and reset the system; reset elevator fire door (one-man procedure).
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Maintain basic mechanical knowledge or be able to learn mechanical knowledge of machinery and equipment in the building.
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Patrol the buildings and grounds, to include a minimum of two (2) exterior rounds of the Facility per shift.
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Check carport areas for signs of theft to resident vehicles and make sure no one has attempted to break into the garage and outside mechanical rooms or boiler room.
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Check exit doors to make sure they are latched and locked; inspect all stairways and elevators.
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Open and inspect all areas (spa, laundries, mechanical rooms, etc.).
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Check fan motors on 2nd and 3rd Floor air handling rooms.
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Walk through the Kitchens to check temperatures of walk-in coolers and refrigerators; check plate warmer/dishwasher to make sure they are off; check all stoves/pilot lights on stoves.
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Monitor door security panel and monitoring equipment throughout the building.
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Check elevators and fire doors for proper operation.
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Change the SD cards in the four bulletin monitors on a daily basis.
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Replace light bulbs in common areas and throughout the building as needed; inspect hall lights, exit lights, and emergency lights. (If unable to replace burnt out bulbs, leave a work request for daytime Maintenance staff).
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Empty trash cans from hallways, lobby, and housekeeping rooms, office staff break room and restroom; break down and throw away boxes.
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Return empty trays from the Buffalo and Billiards rooms to the Kitchen, as needed.
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In the morning, clean outside of front entrance, deliver newspapers, and make coffee and set up the coffee bar.
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Clean and put away tables and chairs after special functions.
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Shovel/remove snow from front entrance and sidewalk from entrance to alley and parking area, and from all exits on A, B, C. and D wings to the alley and carport area. (On rare occasions, snow shoveling/removal may require extended hours.); use ice-melt where needed.
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Set up for Sunday service at The Terraces.
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Perform other duties as assigned.
Documentation & Communication
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Communicate with supervisor and participate in training and/or meetings that help facilitate departmental communication process.
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Attend and participate in in-service educational classes, on-the-job training programs, etc., as scheduled or required. Be able to communicate effectively, both orally and in writing.
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Communicate with others in a considerate manner.
Other Duties & Responsibilities
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Function effectively as a team member.
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Maintain understanding, patience, and tact in dealing with residents, resident families, and coworkers, and be cooperative.
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Maintain good working relationships with other staff.
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Respect residents’ personal items.
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Ensure maintenance of a safe living and working environment for residents and staff.
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Work independently and maintain good problem-solving skills.
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Maintain regular work attendance and follow established work schedule, and maintain flexibility if called in to work in emergencies.
Knowledge, Skills, and Abilities
Language
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Read, write, and speak basic English
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Read and comprehend basic instructions and present information to others
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Read, interpret, and write routine reports and correspondence
Mathematical
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Basic counting skills
- Add, subtract, multiply, and divide simple numbers
Reasoning Ability
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Apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form
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Deal with problems involving several concrete variables in standardized situations
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Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
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Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Specialized Office Equipment
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Operate multi-line phone to place, receive or transfer calls, or to retrieve voice mail messages
Specialized Equipment
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Operate cleaning equipment as needed
Other Required Knowledge, Skills, or Abilities
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Effectively work and communicate with a wide range of individuals from all socio-economic groups, including senior adult residents and people with special needs.
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Read and interpret documents, such as governmental regulations, rules, and procedure manuals.
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Work with minimal supervision and effectively manage workflow.
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Make independent decisions when circumstances warrant such action.
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Respond effectively to the inquiries or complaints from residents and/or employees.
Drivers Licenses Required For Performing This Position
Professional Licenses or Certification Required by Law, Rule, or Regulation for Performing This Position
- Current CPR and First Aid certifications
Essential Physical, mental, and Emotional Requirements
- The employee must be at least 18 years of age, as position operates potentially hazardous equipment.
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The employee must be able to perform multiple tasks simultaneously and work under time and/or deadline pressures.
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While performing the duties of this position, the employee is frequently required to stand , walk, use hands to finger; handle or feel; reach with hands and arms; stoop, kneel, bend, squat, crouch, or crawl; talk and hear.
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The employee must continually lift up to 10 pounds, occasionally lift up to 20 pounds, but rarely lift over 40 pounds.
- The employee must frequently reach above shoulder, frequently reach from chest to shoulder, frequently reach from waist to shoulder, and frequently reach from below waist level.
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The employee must rarely carry up to 15 pounds and occasionally carry up to 40 pounds.
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The employee must occasionally push / pull up to 20-40 pounds, but rarely push /pull over 40 pounds.
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Specific vision abilities required of this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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The employee must be able to occasionally work in tight and/or cramped spaces and from ladders and/or step-stools
Education and Experience
- Graduation from high school or GED preferred
- Basic mechanical knowledge required
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At least 6 months of experience in this field preferred
Decisions
- This position reports directly to the Maintenance Supervisor.
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This position operates under close supervision of a supervisor that assigns and checks work and sets the timing and the sequence of work performed.
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This position has no supervisory responsibilities.
Impact of Decisions and Errors Made by Position
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Decisions, final recommendations, and/or errors primarily affect other employees in the work unit/department that this position is assigned to.
Judgment Required in Decision-making
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Job duties typically involve frequently changing conditions and problems, requiring considerable judgment in applying factual background and fundamental principles to the development of approaches and techniques for the solution of problems.
Exception Authority
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This position cannot authorize exceptions to corporate policy or procedure.
Personal Contacts
- This position maintains daily contact and interaction with coworkers, residents, and the public.
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This position interacts with department managers and administrators on a daily basis.
Working Conditions
- This position works in a temperature-controlled facility environment.
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This position is exposed, on a monthly or less frequent basis, to the following: upset and/or angry residents and/or family members, biological fluids (including but not limited to vomit, urine, and feces), blood-borne pathogens, risk of cuts, burns, shock, or other minor injuries (not requiring hospitalization); unpleasant substances, odors, or noises; work above ground level on ladders or scaffolds, work outdoors under all weather conditions; operation of a motor vehicle under all weather conditions.
Disclaimer: This job description is not intended to be all-inclusive. An employee will also perform other reasonably related job responsibilities as assigned by management. Immanuel Living reserves the right to revise or change job duties as the need arises. Also, management reserves the right to change job descriptions, job duties or working schedules based on their duty to find reasonable accommodations, where possible, for individuals with disabilities. This job description does not constitute a written contract of employment.
