Human Resources Generalist (Bilingual – English/Spanish Required)
Location: McKinney, TX
Department: Human Resources
Employment Type: Full-Time | Exempt
Join the Team Behind America's Favorite Sweet Treats!
At Cookies-n-Milk, LLC/JTM McKinney, our people are the key ingredient to our success. We are committed to building a workplace where respect, teamwork, accountability, and continuous improvement drive everything we do.
We are seeking a Bilingual Human Resources Generalist (English/Spanish) who is passionate about people, thrives in a fast-paced manufacturing environment, and enjoys making a positive impact on both employees and the business. This position serves as a trusted business partner to leadership while supporting all areas of Human Resources.
If you're looking for an opportunity where you can build relationships, influence culture, and help shape the employee experience—we'd love to hear from you!
What You'll Do
Talent Acquisition & Onboarding
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Manage full-cycle recruiting for hourly and salaried positions.
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Conduct interviews in both English and Spanish.
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Coordinate pre-employment screenings and onboarding.
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Lead engaging New Hire Orientation sessions.
Employee Relations
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Serve as a trusted HR resource for employees and managers.
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Conduct workplace investigations and provide recommendations.
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Coach supervisors on performance management, attendance, policy administration, and corrective action.
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Assist with conflict resolution and employee engagement initiatives.
HRIS & Paylocity Administration
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Maintain accurate employee records in Paylocity.
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Process new hires, promotions, transfers, compensation changes, and terminations.
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Manage onboarding workflows and electronic personnel files.
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Support payroll processing by auditing employee information and resolving discrepancies.
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Generate HR reports, turnover metrics, and workforce analytics.
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Ensure HR data accuracy and confidentiality.
Compliance
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Administer I-9s and employment documentation.
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Assist with FMLA, ADA accommodations, Workers' Compensation, unemployment claims, and leave administration.
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Ensure compliance with federal, state, and local employment laws.
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Support OSHA reporting, safety initiatives, and HR compliance audits.
Benefits & Employee Engagement
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Assist with benefit enrollment and employee questions.
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Coordinate employee appreciation and engagement programs.
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Support performance management and training initiatives.
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Help foster a positive, inclusive workplace culture.
Qualifications
Required
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Fluent in both English and Spanish (speaking, reading, and writing).
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Bachelor's degree in Human Resources, Business Administration, or related field preferred (or equivalent HR experience).
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Minimum 3 years of Human Resources Generalist experience.
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Experience supporting a manufacturing or production environment strongly preferred.
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Experience using Paylocity HRIS is required.
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Strong knowledge of employment laws and HR best practices.
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Excellent communication and interpersonal skills.
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Strong organizational and problem-solving abilities.
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Ability to maintain confidentiality and exercise sound judgment.
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Proficiency with Microsoft Office Suite.
Preferred
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SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
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Experience supporting multi-shift manufacturing operations.
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Experience with employee investigations, recruiting, payroll support, and benefits administration.
What You'll Bring
We're looking for someone who:
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Communicates confidently in both English and Spanish.
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Builds trust and strong relationships with employees at every level.
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Takes ownership and follows through.
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Thrives in a fast-paced manufacturing environment.
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Is approachable, dependable, and solutions-focused.
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Can manage multiple priorities while maintaining exceptional attention to detail.
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Wants to help build a world-class workplace culture.
Why Cookies-n-Milk?
We believe great people deserve great benefits.
We offer:
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Competitive Salary
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Medical, Dental & Vision Insurance
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401(k) with Company Match
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Paid Time Off & Paid Holidays
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Company Paid Life Insurance
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Employee Assistance Program
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Professional Development Opportunities
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Career Growth
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A collaborative culture built on Respect, Trust, Accountability, Teamwork, Ownership, and Continuous Improvement
Ready to Make an Impact?
If you're a bilingual HR professional who enjoys supporting people, solving challenges, and helping organizations grow, we encourage you to apply and become part of the Cookies-n-Milk family.
Cookies-n-Milk, LLC/JTM McKinney. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.