Senior Administrator / Assistant Manager, Fund Solutions
Location: Jersey, Channel Islands
Schedule: Full-time, Monday to Friday
Work Arrangement: Hybrid / On-site
Summary
CSC is a leading provider of fund administration and outsourced services, supporting clients with accurate, timely, and investor-ready reporting. As a Senior Administrator / Assistant Manager within Fund Solutions in Jersey, you will be a senior point of contact for a portfolio of fund structures, coordinating governance, investor communications, and operational deliverables. You will help ensure high-quality service, support billing and payments workflows, and contribute to process and system improvements.
This role suits someone who takes ownership and works confidently with stakeholders.
Key responsibilities
- Act as a senior day-to-day contact for clients and investors, responding to queries in a timely and professional manner
- Coordinate quarterly and ad-hoc governance activities, including preparing agendas, board packs, and meeting minutes
- Support and process client payments in line with internal controls, approvals, and service level expectations
- Facilitate investor communications and scheduled reporting distribution, ensuring accuracy, completeness, and deadlines are met
- Maintain and update operational logs and records (e.g., invoices, static data, investor queries, and action trackers)
- Prepare scheduled billing and lead the client invoicing process, including follow-ups and query resolution
- Assist with interim and annual external audits, including coordinating requests and providing supporting documentation
- Contribute to the implementation, testing, and rollout of internal systems and process enhancements across Fund Solutions
Identify opportunities to improve efficiency and service quality within fund administration processes and team workflows
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Required Qualifications
- Relevant experience in fund administration, company secretarial administration, or a comparable financial services environment
- Ability to work independently, manage competing deadlines, and use sound judgement to escalate issues appropriately
- Strong attention to detail, with a commitment to delivering accurate client and investor reporting
- Clear written and verbal communication skills, with confidence liaising with clients, investors, and internal stakeholders
- Proficiency with Microsoft Office (especially Excel and Word) and comfort working with operational systems and logs
A proactive, service-led mindset with a focus on quality, responsiveness, and continuous improvement
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Preferred Qualifications
- ICSA / CGI qualification (or working towards), or equivalent professional development aligned to governance/administration
- Prior experience preparing board packs and supporting governance meetings for fund structures
- Experience supporting billing/invoicing processes and/or payment workflows within a controlled environment
- Exposure to audit support activities for fund entities and coordinating information requests
- Familiarity with process improvement, system implementation, or change initiatives within fund solutions or fund administration
