Clarke & Associates / Jackson Hewitt is seeking a dependable, organized, and personable Administrative Assistant to support our busy law and tax office. This position plays a key role in ensuring the office operates efficiently by providing exceptional customer service, managing administrative tasks, and supporting our legal and tax professionals.
The ideal candidate is detail-oriented, enjoys helping people, is comfortable learning new technology, and can manage multiple priorities in a fast-paced office environment.
Responsibilities
Under the direction of the Operations Manager, responsibilities include:
· Answer and direct incoming phone calls professionally
· Greet clients and visitors
· Monitor office email and respond or route messages appropriately
· Schedule appointments and maintain calendars
· Prepare, scan, organize, and file legal and tax documents
· Process incoming and outgoing mail
· Assist with client billing and payment processing
· Assemble tax returns and legal document packets
· Maintain accurate client records
· Order and organize office supplies
· Perform general office duties as assigned
Preferred Qualifications
· Previous administrative or office experience preferred
· Excellent customer service and communication skills
· Strong organizational and time management abilities
· High attention to detail and accuracy
· Ability to maintain strict confidentiality
· Comfortable learning new software and technology
· Ability to prioritize multiple tasks independently while working in a team environment
· Experience in a law office, accounting office, or other professional services environment is a plus
Software
The Administrative Assistant will maintain a working knowledge of:
· MyCase
· Microsoft Office (Word, Excel, Outlook)
· Google Workspace (Drive, Docs, Sheets)
· JHnet (tax software)
· Additional office software as needed
Training will be provided for all office-specific software.
Preferred Schedule:
Monday through Friday
9:00 AM – 4:00 PM
Some flexibility with start and end times may be available based on office needs.
Anticipated Start Date: Monday, August 24, 2026
Training may be available prior to the start date if schedules allow.
Please note that this position requires increased availability and flexibility during tax season (January through April), when the office experiences its highest client volume.
Compensation
Starting Pay: $19.00 per hour
Compensation will be reviewed after six months based on performance.
Paid Time Off
Employees are eligible for:
· 30 hours of Paid Time Off annually
Holiday Pay
Employees will receive 8 hours of holiday pay for each of the following holidays:
· New Year’s Day
· Memorial Day
· Independence Day
· Labor Day
· Thanksgiving Day
· Christmas Day
What We’re Looking For
We value team members who:
· Are dependable and punctual
· Enjoy helping clients and creating a welcoming office environment
· Take pride in staying organized and paying attention to detail
· Can work independently while collaborating with a small team
· Maintain a positive, professional attitude—even during busy periods
Office Environment
Clarke & Associates / Jackson Hewitt is a friendly, collaborative office that values professionalism, teamwork, and exceptional client service.
Please note: We have two friendly office dogs that are present in the workplace on a regular basis. Applicants should be comfortable working in an environment where dogs are part of the office.
Pay: From $19.00 per hour
Benefits:
Work Location: In person
