NOTE: McDonald's Experience is required for this position as it entails training and developing crew and managers.
Pay Range: $19-25 per hour (range based on experience and availability)
JOB DESCRIPTION:
The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect, and integrity. This candidate provides supervision, audit, innovation, and oversight across all of the organization’s 18 restaurants or a specific supervisor patch of 3-4 restaurants.
The PEL will be expected to partner and work alongside the restaurants Supervisor, General Manager, Director of Operations, and Owner Operators. This individual executes at a high level to build a high-performing team culture while building a strong team of well-informed managers and crew who follow the proper procedures while elevating the stores profitability and sales.
A PEL must have strong communication skills with the ability to coach and motivate peers and leadership to carry out the full range of duties and responsibilities of running a great QSC restaurant.
Job Duties:
- Training and developing both crew and managers. Goal is to have at least 12 LTC certified managers per restaurant and 20% of crew certified through the Crew Trainer program. (approx 5-7 crew trainers)
- Staffing each restaurant to maximize sales and profitability based on store needs through executing best hiring practices and systems including mchire.
- Subject matter experts for all McDonalds graded visits including PBS, CFV, and RGR visits. Help to prepare each restaurant for the visits by conducting practice visits and workshops as needed.
- Facilitating and instructing McDonalds development classes including Servsafe, LTC, SIO, etc.
- Maximizing and achieving the stores sales and profit goals as set forth by the O/O and D/O.
- Human Resources
Benefits:
- Quarterly Bonus Program- receive additional income for each restaurant you are assisting based on store performance.
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Health Insurance: 50% coverage
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Paid Vacation: Two weeks
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Paid Holidays
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Mileage Reimbursement (depending on travel distance)
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Cell Phone Reimbursement: $50 per month
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PTO: In accordance with Massachusetts law
About McDonald's:
The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.
The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.
We are committed to being America's best first job. Let's talk. Make your move.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
