Headquartered in West Oakland, with a satellite campus in Pittsburg/Antioch, Civicorps is a dynamic non-profit that includes two social enterprises. Civicorps’ mission is to re-engage young adults, ages 18-26, to earn a high school diploma, gain job skills, pursue college, and embark on family sustaining careers.
Youth at Civicorps have the ambition, talent, and perseverance to succeed; what they deserve is personalized mentoring and support as they develop a plan to achieve their goals. Our participants have experienced failures of multiple systems – the traditional school system, the justice system, and the child welfare system. Against a larger Bay Area backdrop of accelerating income inequality, neighborhood displacement, and food and housing insecurity, Civicorps’ programs and support services are more vital than ever.
Through our unique mix of personalized academics, paid job training, trauma-informed support services, and pathways to college and careers, Civicorps helps youth overcome barriers, cultivate their talents, and unleash their potential.
You can learn more about our work by visiting our website: https://www.cvcorps.org/
POSITION SUMMARY Reporting to our Wellness Team Program Manager and joining a passionate team of youth development staff who are committed to advancing economic and education opportunities for young adults, the Navigator (aka Case Manager) is deeply involved in supporting individual youth and creating a culture of caring, growing, and thriving. This position works directly with Corpsmembers enrolled in the education and job training programs to develop and implement a system of personal and educational support for participants. They also support wrap-around services such as the daily meal program, grocery pop-ups, and help with orientations and implementation of the attendance policy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Resource Coordination & Research
- Conduct ongoing research of community resources in Oakland and Pittsburg for Corpsmembers.
- Develop and maintain a comprehensive resource manual/database for staff and Corpsmembers.
- Research and update information related to housing resources, mental health clinics, medical clinics, legal assistance, childcare resources, dental and vision services, and free or low-cost community support.
- Assist Corpsmembers with accessing and understanding available community resources.
Food Program Support
- Assist with preparing and organizing daily lunch coolers for Corpsmembers/Crews.
- Support food distribution efforts and wellness-related food programs.
- Fill in for the Food Program Intern when needed.
- Assist with food orders and inventory organization.
- Attend food bank appointments and assist with food pick-up coordination.
Basic Needs & Supply Coordination
- Assist with ordering hygiene products and wellness-related supplies for Corpsmembers
- Maintain organization and tracking of wellness supplies and inventory.
- Support the Wellness Team with additional basic needs coordination as needed.
Transportation Assistance
- Assist Corpsmembers with completing transportation assistance forms, including in-house Transportation Assistance Program (TAP) applications.
- Help coordinate and distribute monthly transportation resources such as Clipper Card reloads and monthly gas cards.
- Maintain accurate tracking logs for transportation assistance and distribution.
Administrative & Team Support
- Maintain organized documentation and resource records.
- Collaborate with Wellness Team staff to support Corpsmember engagement and retention.
- Participate in Wellness Team meetings and program activities.
- Support a welcoming, respectful, and trauma-informed environment for Corpsmembers.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in social work, Psychology, Counseling, Sociology, or a related field or an equivalent combination of education and/or experience.
- Knowledge of Bay Area community resources and social service systems.
- Familiarity with Trauma-Informed Care and youth development principles.
- Ability to work effectively with individuals from diverse cultural, socioeconomic, and educational backgrounds.
- Experience working with opportunity youth, workforce development programs, or community-based organizations a plus.
- Spanish Bilingual skills are a plus.
- Experience coordinating basic needs or community resource navigation preferred.
- Strong organizational, communication, and time management skills.
- Ability to maintain professionalism, confidentiality, and boundaries in a non-clinical role.
- Proficiency in basic computer systems, email communication, and data tracking
EMPLOYEE BENEFITS
Civicorps has a culture of caring for each other, personally and professionally. We enjoy a working environment that includes on-going staff activities, numerous health and wellness programs, employee recognition programs, and much more.
Civicorps offers a competitive employee benefits package including:
- Health Plan Options, including mental health care
- Dental and Vision
- Employer Paid Long Term Disability
- Employer Paid Life, Accidental Death/Dismemberment Insurance
- Health and Wellness Activities
- Paid Time Off, with additional paid winter leave
- 403(b) retirement plan with generous company match
- Flexible Spending Account for Health/Child Care
- Professional Development
Civicorps is an equal opportunity employer. We do not discriminate based on race, color, creed, gender, religion, sexual orientation, marital status, gender identity and expression, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, or any other unlawful consideration. We will consider for employment all qualified applicants, including those with a prior record of arrest or conviction, in a manner consistent with the requirements of applicable federal, state and local laws. Assistance and/or reasonable accommodation during the application process are available to individuals upon request.
NOTICE: The statements herein are intended to give a broad description of this job function and should not be construed as an exhaustive list of all responsibilities, duties and skills required. Other duties and/or projects may be assigned as needed.
HIRING PROCESS
Civicorps actively cultivates an institutional culture that reflects the values of respect, equity, and inclusion that we seek through our work to amplify in the larger world. We welcome all qualified candidates to apply for this position and encourage applications from candidates whose lived experience gives them expertise in serving the communities we work with.
To apply, please submit a cover letter and resume addressing your qualifications and interest in this position with the subject line “[your first and last name]: Wellness Team Navigator.” Application materials that do not reference this specific position will not be considered. No Phone Calls Please.
We are eager to fill this key position. Applications will be reviewed on a rolling basis, with the goal of having this position filled as soon as possible.
Qualified applicants will be invited to an initial brief screening interview via phone or video. Selected candidates will then be invited to an in-person interview.
A final offer of employment will be contingent upon reference checks, and ability to pass state and federal background checks. As a re-entry program, we encourage and will consider for employment qualified applicants with arrest and conviction records.
We appreciate your time and interest in contributing your talents to the Civicorps’ mission! We wish we could respond personally to all applicants, but only those chosen to interview will be contacted.
Pay: $28.00 - $31.00 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
