Community Partnerships & Event Sales Manager
Full-Time | Base Salary + Uncapped Commission ($62,000-$100,000+) | Reports to the General Manager
Build Relationships. Drive Revenue. Make an Impact.
Urban Air Grand Rapids is one of West Michigan's premier family entertainment destinations, and we're investing in the continued growth of our group sales and community partnerships.
We're looking for someone who already knows Grand Rapids—not just the streets, but the people. Someone with established relationships throughout the community who enjoys building partnerships, creating opportunities, and closing business.
If you're a natural connector who thrives on meeting people, building trust, and turning conversations into lasting partnerships, we'd love to meet you.
What You'll Do
As our Community Partnerships & Event Sales Manager, you'll own and grow our group sales pipeline while serving as the face of Urban Air throughout the Grand Rapids community.
Your focus will include:
- Building relationships with schools, churches, youth organizations, sports leagues, camps, nonprofits, and local businesses
- Developing new partnerships that generate birthday parties, field trips, spirit nights, corporate outings, and group events
- Leveraging and expanding your existing community network to create new business opportunities
- Representing Urban Air at networking events, school functions, community festivals, and local meetings
- Managing the entire sales process—from initial outreach through closing and repeat business
- Creating customized event proposals and partnership opportunities
- Maintaining an active sales pipeline and tracking outreach through CRM tools
- Working closely with park leadership to maximize group revenue and guest experience
What You'll Own
This position is responsible for growing revenue across several key business areas, including:
- Birthday Parties
- School Field Trips
- Spirit Nights & Fundraising Events
- Sports Teams & Youth Organizations
- Summer Camps
- Church & Nonprofit Events
- Corporate Team Building & Private Events
- Membership Partnerships
Your success will be measured by partnerships created, bookings closed, and revenue generated.
Who You Are
You are someone who naturally builds relationships and enjoys being active in the community.
You likely have:
- An established network throughout the Grand Rapids area
- Experience working with schools, churches, youth organizations, nonprofits, community groups, or local businesses
- A proven track record in sales, business development, fundraising, event planning, community outreach, or partnership development
- Excellent communication and relationship-building skills
- Confidence asking for the business and closing opportunities
- Strong organization and follow-through
- The ability to work independently while managing multiple partnerships
Most importantly, you're energized by meeting new people, creating opportunities, and seeing measurable results from your efforts.
Compensation & Benefits
We believe exceptional performance should be rewarded.
We offer:
- Competitive base salary
- Uncapped commission tied directly to bookings and revenue
- Realistic first-year earnings of $62,000-$100,000+
- Paid time off
- Growth opportunities within a rapidly expanding organization
- Support from an experienced operations team that delivers exceptional guest experiences
- The opportunity to represent a nationally recognized family entertainment brand
Why Urban Air?
Urban Air is more than an adventure park—we're where birthdays become lifelong memories, schools celebrate success, teams bond, and communities come together.
This is a highly visible role with real impact. You'll have the freedom to build relationships, create partnerships, and directly influence the continued growth of one of Grand Rapids' favorite family destinations.
If you're looking for a career where your personality, community connections, and drive can translate directly into success, we'd love to hear from you.
To Apply
Please submit your resume and answer the following question:
What are three organizations or community groups in the Grand Rapids area that you believe you could realistically bring to Urban Air within your first 30 days, and how would you approach each one?
Pay: $62,000.00 - $120,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- What are three organizations or community groups in the Grand Rapids area that you believe you could realistically bring to Urban Air within your first 30 days, and how would you approach each one?
Work Location: In person
