Location: Charleston, Illinois (on-site)
Travel: As needed
Reports To: Director of Revenue Cycle
A multi-state skilled nursing organization is seeking an experienced Billing Director to lead and oversee day-to-day billing operations across all facilities. This individual will play a key role in ensuring timely billing, strong collections performance, and accountability across the billing team.
Billing Operations Leadership
Oversee daily billing operations across multiple facilities
Ensure timely and accurate claim submission across all payer types
Enforce strict billing timelines and hold teams accountable to deadlines
Team Oversight
Directly manage and support billing staff across facilities
Provide training, guidance, and performance management to billers
Establish clear workflows, expectations, and productivity standards
Collections & AR Performance
Drive 95%+ collection rate goals across the portfolio
Monitor AR aging and ensure timely follow-up on outstanding balances
Escalate and resolve complex billing or collection issues
Quality Control & Accuracy
Review claims for accuracy prior to submission
Identify and correct billing errors, missed charges, and revenue gaps
Ensure compliance with Medicare, Medicaid, and payer requirements
Systems & Reporting
Oversee billing functions within PointClickCare (PCC)
Track and report on KPIs including billing timeliness, AR days, and collections
Provide regular updates to Revenue Cycle leadership
MUST have Skilled Nursing Facility (SNF) billing experience
5+ years of billing experience, with leadership responsibilities preferred
Strong knowledge of Medicare and Medicaid billing processes
Experience with PointClickCare (PCC) required
Proven ability to manage teams and drive collections performance
Detail-oriented with strong organizational and problem-solving skills
