Penmac is seeking an Operations Manager for Warehousing/Production in Victoria, VA.
Salary starts at $65K+, depending on experience
Job Title: Operations Manager – Warehousing, Production
Position Summary
The Operations Manager is responsible for overseeing daily warehouse and production operations. This role ensures efficient, safe, and high-quality production and distribution while building a well-trained, compliant, and engaged workforce. The ideal candidate combines strong operational leadership in a manufacturing or warehouse environment.
Key Responsibilities
Operations & Production Management
- Oversee daily warehouse and production operations to meet production, quality, and delivery targets
- Plan and manage labor, materials, and workflow to optimize efficiency and throughput
- Ensure adherence to standard operating procedures (SOPs), work instructions, and quality standards
- Monitor inbound receiving, inventory control, assembly activities, and outbound shipping
- Identify and implement continuous improvement initiatives (Lean, 5S, waste reduction)
- Monitor performance indicators related to productivity, quality, safety, and on-time delivery
Head Office Communication & Reporting
- Act as the primary point of contact between the site and Head Office for operational and HR matters
- Provide regular high-level updates on daily operations, staffing levels, production status, and key risks
- Prepare and deliver concise reports and summaries on performance metrics, labor utilization, and workforce trends
- Communicate project timelines, milestones, and issues, ensuring alignment with corporate objectives
- Escalate operational, staffing, and compliance issues with clear recommendations and action plans
- Participate in leadership meetings, planning sessions, and cross-functional initiatives with Department Heads
Health, Safety & Compliance
- Ensure compliance with all workplace health and safety regulations • Lead safety programs, incident investigations, and corrective actions
- Maintain a clean, organized, and safe work environment
- Ensure compliance with employment standards, labor laws, and company policies
Human Resources & People Management
- Lead recruitment, onboarding, and training for warehouse and production staff
- Manage employee scheduling, attendance, and workforce planning
- Conduct performance reviews, coaching, and progressive discipline
- Support employee engagement, retention, and development initiatives
- Act as the primary point of contact for employee relations issues
- Ensure accurate documentation of HR records, policies, and procedures
Leadership & Supervision
- Directly manage supervisors, leads, and hourly staff
- Foster a positive, accountable, and team-oriented workplace culture
- Address staffing gaps by reallocating resources or stepping in as needed
- Communicate goals, expectations, and operational priorities clearly
Equipment & Facility Management
- Ensure proper use and basic maintenance of warehouse and assembly equipment
- Coordinate repairs, preventive maintenance, and facility upkeep
- Manage space utilization and layout improvements
Qualifications & Experience
- 5+ years of operations management experience in warehousing, manufacturing, or light assembly
- Knowledge and understanding of HR or people-management experience
- Strong knowledge of labor laws, health & safety regulations.
- Proven experience managing hourly workforces and multiple shifts
- Excellent leadership, communication, and conflict-resolution skills
- Strong organizational and problem-solving abilities
- Proficiency with ERP, WMS systems preferred
Key Performance Indicators (KPIs)
- On-time order fulfillment rate
- Productivity per labor hour
- Inventory accuracy
- Employee turnover and absenteeism rates
- Safety incident frequency
- Training completion and cross-training coverage
- Quality defect or rework rate
Work Environment
- Combination of office, warehouse, and assembly floor settings
- Requires walking, standing, and occasional lifting
- May require flexible hours to support operational needs
Apply online at www.penmac.com.
About Penmac Staffing
Penmac is America's Largest 100% Employee-Owned Staffing Company. Penmac helps companies find qualified, reliable workers for excellent job opportunities. Our services are free to job seekers and employees. Penmac was founded in Springfield, Missouri in 1988 and currently operates 32 branches in 8 states. Penmac is an Equal Opportunity Employer.
