Job Overview
We are seeking a dental front office/receptionist for a small private practice. We are seeking someone who can provide exceptional customer service, and create a welcoming environment for our patients. Our current receptionist will be retiring.
Responsibilities
- Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
- Answer phones and schedule appointments, using Open Dental software
- Verify insurance coverage, submit insurance claims, and follow up with insurance companies regarding claims as necessary
- Collect and process payments, including copays and outstanding balances, accurately recording transactions
- Manage and update patient health records
- Present treatment plans with patients
- Follow up on recall appointments
Skills
- Ability to learn Open Dental Software
- Strong knowledge of HIPAA regulations to ensure patient confidentiality and data security
- Excellent communication skills with professional phone etiquette
- Solid computer skills
- Ability to make patients feel special
Pay: $23.00 - $29.00 per hour
Benefits:
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person
