Derby City Hospitality is a fast-paced, family-owned hotel development and management company with a growing portfolio of limited-service hotels across Kentucky! We are now accepting applications for the role of Area Director of Operations.
Position Overview
This dynamic leadership position combines operational oversight of existing hotels with direct involvement in new hotel development. The Area Director of Operations will play a key role in driving performance across the current portfolio while participating in brand compliance for new builds and renovations. This is a hands-on, growth-focused role ideal for a hospitality professional who thrives in both operations and project execution.
Responsibilities
Hotel Operations
- Lead and support General Managers to achieve financial goals, service standards, and guest satisfaction targets.
- Review property performance through P&L analysis, STR data, and brand metrics, identifying opportunities to improve profitability.
- Conduct regular property visits to ensure operational consistency and efficiency, brand compliance, and team development.
- Partner with Revenue Management, Sales, and Finance to optimize performance and streamline processes.
- Develop and maintain SOP’s with ownership and General Managers to streamline operations
- Coordinate with ownership and provide support through renovation cycles and new developments
- Reinforce Derby City Hospitality’s culture of accountability, teamwork, and service excellence
- May be asked to serve as a temporary on-property leader, if needed
Leadership & Growth
- Serve as a bridge between property operations and corporate leadership, aligning field execution with company goals.
- Provide coaching and mentorship to property leaders to strengthen performance and retention.
- Contribute to the company’s development strategy and long-term operational standards.
- Identify efficiencies and cost-saving opportunities across the portfolio.
Qualifications
- Bachelor’s degree in Hospitality Management, Business, or a related field (recommended)
- Minimum 5 years of multi-property hotel operations leadership experience
- Familiarity with major hotel brands (Marriott, Hilton, IHG, Hyatt, etc.)
- Strong financial acumen with proven experience interpreting and acting on P&L data
- Excellent communication, organization, and project management skills.
- Ability to travel
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you reliably able to commute to assigned hotels for property visits?
Experience:
- Hotel management: 5 years (Required)
Work Location: On the road
