Patient Enrollment Specialist / Telesales Representative
Company: Ark Health
Location: Boynton Beach
Start Date: Monday ,July 13, 2026
About Ark Health
Ark Health is a growing telehealth company focused on helping patients achieve their health and weight-loss goals through access to GLP-1 medications, wellness programs, supplements, and ongoing support. Our mission is to simplify the healthcare experience and provide patients with convenient access to life-changing treatment options from the comfort of their homes.
Position Overview
We are seeking motivated, professional, and customer-focused Patient Enrollment Specialists to join our growing team. This role combines telesales, customer service, and patient support. You will work directly with prospective patients, guiding them through the enrollment process, answering questions, and helping them complete the necessary steps to begin treatment.
The ideal candidate is comfortable speaking with people by phone, text, and email, can navigate multiple software systems simultaneously, and is passionate about helping others achieve their health goals.
Key Responsibilities
- Communicate with prospective clients via phone, text message, email, and CRM platforms
- Handle inbound inquiries from interested clients
- Conduct outbound follow-up calls and text communications
- Guide patients through enrollment and intake processes
- Assist patients in completing required forms and documentation
- Answer questions regarding treatment options, enrollment requirements, and next steps
- Maintain accurate records within CRM systems
- Follow established workflows and communication standards
- Collaborate with management and team members through Slack and other communication tools
- Meet individual and team performance goals
- Deliver a positive, professional, and supportive patient experience
Qualifications
- High school diploma or equivalent required
- Previous telesales, inside sales, customer service, call center, healthcare, or patient enrollment experience preferred
- Strong communication and interpersonal skills
- Comfortable speaking with customers over the phone throughout the day
- Technologically savvy and able to learn new software quickly
- Experience using CRM platforms preferred
- Ability to multitask across multiple systems while assisting patients
- Strong organizational and time-management skills
- Reliable transportation
- Professional attitude and strong work ethic
- Ability to maintain confidentiality and professionalism when handling patient information
Preferred Experience
- Telehealth experience
- Healthcare enrollment experience
- Weight-loss, wellness, or GLP-1 industry experience
- Go High Level experience
- CRM and sales pipeline management
- Text-based sales and customer engagement
What We Offer
- Growth opportunities within a rapidly expanding healthcare company
- Supportive and team-oriented work environment
- Ongoing training and coaching
- Opportunity to make a meaningful impact on patients' lives
If you are driven, professional, and enjoy helping people while working in a fast-paced environment, we encourage you to apply.
Pay: From $20.00 per hour
Benefits:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service or Sales: 1 year (Required)
- Inbound/Outbound marketing: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Boynton Beach, FL 33426 (Required)
Work Location: In person
