Client Success & Sales Manager – Wellness & Aesthetics
Midwest Wellness Lounge | Peoria, Illinois Part-Time | Base Salary + Performance Incentives
Are you exceptional at building relationships—and equally comfortable asking for the sale?
Midwest Wellness Lounge is looking for a confident, polished, results-driven Client Success & Sales Manager to lead our client journey from the first consultation through treatment planning, package enrollment, follow-up, and long-term retention.
This is not a traditional front-desk or receptionist position.
We are looking for someone who genuinely enjoys helping people, can quickly build trust, and has the confidence to guide clients toward investing in the services and programs that best fit their goals.
Our ideal candidate understands that great sales isn’t about pressure. It’s about listening, identifying what the client truly wants to accomplish, presenting the right solution, overcoming hesitation, and confidently asking for the business.
What You’ll Do
You’ll become one of the primary relationship-builders and revenue drivers within the business.
Your responsibilities will include:
● Conducting and/or supporting new-client consultations
● Building rapport and identifying each client’s goals, concerns, and priorities
● Creating personalized treatment and wellness recommendations
● Presenting individual services, treatment packages, memberships, and programs
● Confidently discussing pricing and financing/payment options
● Asking for the sale and helping clients make a decision
● Following up with consultations that don’t purchase immediately
● Re-engaging past clients and inactive leads
● Converting existing clients into longer-term treatment plans and packages
● Maintaining consistent communication throughout the client journey
● Identifying appropriate opportunities for additional services
● Helping increase client retention, rebooking, referrals, and lifetime value
● Tracking leads, consultations, follow-ups, conversions, and sales
● Working closely with ownership and the treatment team to create an exceptional client experience
We’re Looking for a Salesperson Who…
● LOVES working with people
● Is confident discussing money
● Isn’t afraid to ask for the sale
● Understands consultative selling
● Knows how to follow up without being pushy
● Can overcome common objections professionally
● Is organized and persistent with leads
● Takes ownership of results
● Is motivated by measurable goals
● Has excellent verbal and written communication skills
● Presents themselves professionally
● Can create trust quickly
● Believes exceptional customer service and strong sales performance can—and should—exist together
Experience We’d Love to See
Previous sales experience is strongly preferred, particularly in:
● Medical spas or aesthetics
● Wellness
● Cosmetic dentistry
● Plastic surgery
● Fitness or premium memberships
● Luxury beauty
● High-end retail
● Hospitality
● Automotive or other consultative/high-ticket sales
You do not need to come from the spa industry.
We would rather hire an exceptional salesperson who can learn our services than someone who knows the industry but isn’t comfortable selling.
Experience successfully selling high-ticket products, services, memberships, or packages is highly desirable.
How Success Will Be Measured
This is a performance-oriented position.
Key metrics may include:
Consultation Conversion RatePackage & Program SalesFollow-Up ConversionClient Retention & RebookingAverage Client ValueMonthly Revenue Goals
You’ll always know what success looks like and where you stand.
Compensation
Competitive base compensation with the opportunity to earn additional performance-based compensation tied to sales and client-success goals.
We want someone who is motivated to grow with the company and who wants their income potential to grow along with their results.
Who Will Thrive Here
You’ll love this role if you are the person who naturally thinks:
“Who haven’t I followed up with?”
“What is keeping this client from moving forward?”
“How can we help this person reach their goal?”
“What do I need to do to close this opportunity?”
You’ll probably not enjoy this position if you’re uncomfortable discussing pricing, following up with leads, working toward sales goals, or directly asking clients to make a purchasing decision.
Ready to Apply?
Please submit your resume along with a short explanation of your previous sales experience and answer this question:
Tell us about the most expensive product, service, package, or membership you’ve successfully sold. What was the price, and how did you close the sale?
Pay: $110,000.00 - $130,000.00 per year
Benefits:
Work Location: Hybrid remote in Peoria, IL 61615
