Academic Approach is an educational services company whose name is synonymous with excellence, integrity, and innovation. Our success is a direct product of the talented teams who teach our students, build our curriculum and software, design our programs, lead professional development in our partner schools, and manage our services.
Our Associate Director of Human Resources is a(n):
- Innovator: We understand that all great things start with a groundbreaking idea/strategy and are followed with diligent and collaborative execution and insight.
- Explorer: We relentlessly pursue the knowledge needed to shape and influence student and school performance.
- Problem-Solver: We are dedicated to finding concrete and actionable solutions to the education challenges facing students. We embrace difficulties with optimism and teamwork.
- Organizer: We prioritize all of our activities around what’s best for students and schools and organize our activities to turn great ideas into reality.
- Builder: We are committed to the success of the mission. We believe nothing should be done without purpose and a focus on the future.
- Collaborator: We collaborate with schools to understand the unique needs of their students so that we may tailor a customized solution to drive their student achievement.
The Position: Associate Director of Human Resources
This exempt full-time position’s overall objective is to support our hiring, training, Director of Talent Success, and other company departments in staffing, evaluating, and retaining Academic Approach employees— 1-on-1 instructors, school programs instructors, and full-time staff. The position requires strong organization, leadership, and communication skills. This position is based in our Lincoln Park Chicago office, with flexibility around remote work. Employee must be in the office one day per week and be available for local travel to Chicagoland Schools as needed.
Staffing
- Participate in hiring process through such areas as leading interviews and evaluating sample lessons from candidates. Provide ratings and tracking information throughout this process.
- Track and facilitate necessary documentation for new hires utilizing the Applicant Tracking Systems, currently Pinpoint, and our Human Resource system, currently Rippling.
- Manage and lead the multi-pronged advertisement approach and process to recruit part-time and full-time staff.
- Support School Program delivery teams by leading the staffing of instructors to classroom programs and various school clients.
- Provide additional project-based support to program delivery teams.
- Develop and manage systems for instructor matching, school partner schedules and instructional needs, and travel compensation to maximize instructor effectiveness, teaching time, and schedule efficiency.
- Communicate directly with instructors to provide training and support on company-wide initiatives (operational, systems, etc.)
- Assist in the offboarding process for departing part-time and full-time employees in collaboration with the Director of Talent Success.
- Provide last-minute instruction as a substitute instructor for school program clients as needed when an alternative substitute cannot be found.
Supporting Instructor Review Processes
- Develop deep knowledge of myacademicapproach.com, Academic Approach’s proprietary online system.
- Develop deep knowledge of Salesforce, Rippling, and Pinpoint in order to support system-wide initiatives and instructor knowledge.
- Provide support and guidance to instructors on utilizing and tracking data in these systems.
- Provide hiring support and ratings through Academic Approach’s Applicant Tracking System(s), which currently is Pinpoint.
- Provide support to instructional managers, coaches, and 1-on-1 and School Programs Directing Teams with focuses in areas such as bi-annual performance data analysis, program score improvement, and data fidelity in areas such as tutor calendars, timely hours entry, and score capture.
- Analyze areas of improvement for ongoing programs, organize necessary steps for tutor improvement, and help recommend and facilitate rematches as needed.
- Assist in the development and facilitation of regular review cycles with the 1-on-1 and School Programs Directing Teams to determine which programs and instructors are performing poorly.
Facilitation
- Design and lead a review system for part-time instructor calendars to identify capacity opportunities.
- Track and send weekly updates on instructor performance to help identify areas for improvement to instructor managers and coaches.
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Bachelor’s degree required
- Classroom or 1-on-1 Teaching experience with demonstrated track record of excellence preferred
- Standardized testing and/or education experience preferred
- Strong familiarity with Microsoft Office Suite (Excel, Powerpoint, Word, Sharepoint, etc.)
- Strong communication skills
- Able to multi-task, prioritize, and manage time effectively
Able to motivate positively and develop instructor capacity
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Academic Approach offers competitive compensation and a dynamic, collaborative, growing company environment. Benefits include health, dental, and vision benefits, up to 12 days of accrued vacation days per year, sick time, paid holidays, 4 half days per year, 401(k) participation after one year of employment and 1,000 hours completed, and paid parental leave. Accrual of vacation days increases by 8 hours for each of the first 4 years of (full-time) work in this role. This increase takes effect automatically on the anniversary of your first day in this full-time position.
Salary: $60,000 / year, with annual bonus potential up to 5% based on company performance.
Academic Approach is an organization of passionate educators, with expertise in raising student achievement on college entrance exams such as the ACT and SAT. For more than 20 years, we’ve provided instructional content and services to thousands of students nationwide that demonstrably raise scores, grow skills, and open doors to higher education. We work closely with students, teachers, and administrators to rethink the role of test preparation within education.
- customize our instruction to each student to provide the highest growth in student achievement, and
- enhance the good work teachers perform every day in the classroom by providing high-quality resources and instructional support.
Academic Approach serves 500+ schools nationwide by delivering school-based solutions that provide teachers assessments and instructional services that have been proven to raise student achievement. It is this joint commitment to rigorous instruction and customized problem solving for students that allows us to serve schools with truly effective instructional solutions.
