Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Barback for the Springhill Suites & Element Colorado Springs, CO
Job Purpose:
Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests.
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Ensure that all bar areas are set up properly for lounge opening.
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Maintain the bar and lounge areas in a neat and orderly condition at all times.
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Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc.
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Replenish ice as needed/requested.
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Ensure all bartenders have sufficient supplies throughout shift.
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Assist bartenders and cocktail servers as outlined on activity schedule or as required.
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Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand.
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Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time.
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OTHER DUTIES/RESPONSIBILITIES
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Assist in set-up/break-down of raw bar as requested by manager.
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Assist in cleaning tables and all lounge area as needed.
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Receive and issue packages for guests for related functions.
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Properly maintain, store and secure all banquet equipment.
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Participate in physical inventories
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Guest Relations
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Be readily available/ approachable for all guests.
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Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
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Extend professionalism and courtesy to guests at all times.
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Adhere to all applicable Company Standard Operating Procedures.
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Be an enthusiastic, helpful and positive member of the team
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Be professional, responsible and mature in conduct and behavior
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Be understanding of, encouraging to and friendly with all co-workers
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Be self-motivated and use time wisely
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Maintain open line of communications with each department
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Communicate pertinent information
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Respond positively to new ideas
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Openly accept critical/developmental feedback
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Maintain effective communication through the use of meetings, memorandums
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Be available to help other departments in emergency situations
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Perform other assignments as directed by supervisor.
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Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
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Safety and Security Skills
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Properly handle and account for keys
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Be knowledgeable of policies regarding emergency procedures, lost and found items and security concerns.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
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Must be able to speak, read, write and understand the primary language(s) used in the workplace.
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Must be able to read and write to facilitate the communication process.
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Requires good communication skills, both verbal and written.
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Must possess basic computational ability.
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Ability to read recipes and follow their instructions.
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Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.
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Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same.
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Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
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environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more.
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Must be able to stand and exert well-paced mobility for up to 4 hours in length.
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Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50-100 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment.
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Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings.
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The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
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Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis.
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Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.
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Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
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Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis.
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Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly.
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Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
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listening and hearing ability and visual acuity.
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Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers.
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Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
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Requires manual dexterity to use and operate all necessary equipment.
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Requires finger dexterity to be able to operate office equipment.
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Ability to obtain and/or maintain any government required licenses, certificates or permits.
Other:
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Being passionate about people and service.
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Strong communication skills are essential when interacting with guests and employees.
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Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
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Basic math skills are used frequently when handling cash or credit.
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Problem-solving, reasoning, motivating, and training abilities are often used.
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Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
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Team Driven and Values Based Culture
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Medical/Dental/Vision
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Vacation & Holiday Pay
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Same-day pay available
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Employee Assistance Program
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Career Growth Opportunities/ Manager Training Program
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Reduced Room Rates throughout the portfolio
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Third Party Perks (Movie Tickets, Attractions, Other)
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401(k)
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Employee assistance program
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Employee discount
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Flexible schedule
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Flexible spending account
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Life insurance
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Parental leave
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Referral program
