Job Description: Part-time Resource Coordinator
Part Time 24 hours per week, hourly/non-exempt
Interested? Please email resume and cover letter to [email protected] by Friday, July 24, 2026.
Council on Aging of Buncombe County (COABC) was established in 1964 and is a 501(c)3 charitable organization that serves adults 60 or older, primarily in Buncombe County. www.COABC.org
Mission: Promote the dignity, independence, and well-being of adults through service, education, and advocacy.
General Function:
Under the supervision of the Executive Director, this position involves case assistance and resource coordination services, supporting client’s economic, emotional, social, and/or environmental needs. Commitment to and enthusiasm for the COABC’s mission is essential. The work involves primarily phone-based client care for individuals 60+ and/or their families, with in-person care as needed. This is a grant-funded position. Compliance with all service standards for other funding sources is required.
Duties and Responsibilities:
- Assess client needs and eligibility for services;
- Work directly with clients, including home/office visits;
- Accept, document, and follow up on referrals
- Develop, revise, and implement service plans to meet identified needs. Includes the functions of assessment, referral, follow-up, and advocacy;
- Make recommendations and referrals for services within the community or elsewhere within the agency;
- Explain policies, procedures, rules, regulations, and legal requirements to clients;
- Document work in an accurate and timely manner;
- Prepare and file reports as applicable;
- Maintain regular communication with supervisor: inform of progress, obtain suggestions, determine outcome, and arrive at decisions;
- Travel within the assigned areas;
- Other duties as assigned.
Full performance knowledge, skills, and abilities:
- Excellent oral and written communication and listening skills;
- Knowledge of aging services and agencies with an understanding of the special needs of the aging population;
- Comprehension of current social problems and their effects on individuals, groups, and society;
- Ability to listen and work effectively with people from all socioeconomic levels and backgrounds;
- Good knowledge of interviewing techniques and human behavior; ability to establish and maintain appropriate helping relationships with people;
- Ability to acquire a knowledge of established and changing laws, regulations, rules, procedures, policies, and systems as they relate to aging services;
- Ability to communicate with diverse populations;
- Good powers of observation and analysis;
- Works well as part of a team;
- Strong attention to detail;
- Ability to multitask;
- Must have a positive attitude;
- Proficient use of computers, Google Suite, email, internet, and database programs;
- Ability to establish and maintain effective working relationships with volunteers, community groups interested in the programs, coworkers, supervisors, and the general public;
- Other duties as assigned.
Preferred Qualifications: Master’s in Social Work from an accredited institution plus two years of directly related experience. Multilingual abilities are a plus.
Minimum Qualifications: Bachelor’s Degree in a Human Services field from an accredited institution or the appropriate amount of relevant experience in aging services.
Must be 21 or older, have a valid NCDL, reliable vehicle, and proof of auto insurance (specific limits required).
We are an equal employment opportunity employer. We do not discriminate based on race, color, religion, national origin, sex (including gender identity and sexual orientation), age, disability, or any other status that may be protected by Federal, State, or local law.
- Salary: $23.00 per hour
- Schedule: Flexible scheduling during weekdays (Monday through Friday) from 8:30am - 4:30pm, to be determined with the person hired
- Work Location: In-person with an option for one set remote day
Please send your resume and a cover letter to [email protected] by Friday, July 24, 2026.
Pay: $23.00 per hour
Benefits:
Work Location: In person
