Full-Time Medical Spa Front Desk | Client CoordinatorAbout the Position
At SKNRGY Aesthetics, we believe every client deserves an exceptional experience from the moment they walk through our doors. We are a busy, fast growing medical spa that takes pride in providing luxury service, outstanding results, and genuine care for every client.
This is not just a front desk position. Our Front Desk Client Coordinator is the face of our practice and plays an essential role in creating the welcoming, professional, and elevated experience our clients have come to expect.
We are looking for someone who is polished, organized, friendly, dependable, and passionate about helping others. If you thrive in a fast paced environment, enjoy building relationships, and understand that exceptional customer service is the foundation of a successful business, we would love to meet you.
This position is ideal for someone looking to build a career in the aesthetics industry, not simply looking for their next job.
Responsibilities
As the first and last impression of our practice, you will be responsible for creating an exceptional client experience every day.
Responsibilities include:
- Greeting every client with warmth, professionalism, and genuine enthusiasm.
- Managing a busy front desk while welcoming scheduled appointments and walk-in clients.
- Answering phone calls, text messages, emails, and online inquiries promptly and professionally.
- Scheduling appointments and managing provider schedules efficiently.
- Checking clients in and out while processing payments accurately.
- Maintaining accurate client records with strong attention to detail.
- Assisting with treatment recommendations, memberships, skincare products, promotions, and retail sales.
- Supporting providers and the team with daily operations to ensure smooth client flow.
- Maintaining a clean, organized, and polished reception area that reflects our luxury brand.
- Assisting with social media marketing by creating engaging content, taking photos and videos, posting stories and reels, using Canva, and supporting other marketing initiatives.
- Helping create a welcoming environment where every client feels valued, comfortable, and confident.
Qualifications
The ideal candidate will have:
- Outstanding customer service and communication skills.
- A polished, professional appearance and positive attitude.
- Strong organizational skills with exceptional attention to detail.
- The ability to multitask and remain calm in a busy, fast-paced environment.
- Excellent phone etiquette and professionalism.
- Strong computer skills and the ability to quickly learn scheduling and practice management software.
- Experience creating social media content and familiarity with Instagram, Facebook, Canva, and other content creation tools.
- A passion for aesthetics, wellness, beauty, and helping clients feel their best.
- Previous experience in a medical spa, aesthetic practice, salon, luxury retail, hospitality, or medical office preferred, but we are willing to train the right candidate with exceptional customer service skills.
This Position Is for Someone Who:
- Takes pride in providing exceptional customer service.
- Understands that every interaction reflects our brand.
- Is proactive, dependable, and willing to support the team wherever needed.
- Maintains a polished, luxury appearance and professional demeanor.
- Enjoys working in a fast-paced environment where no two days are the same.
- Wants to grow with a team that values professionalism, excellence, and genuine care.
How to Apply
Please email your resume to:
[email protected]
Along with your resume, please include a brief note telling us:
- Why you're interested in working in the medical aesthetics industry.
- Why you believe you would be a great fit for our team.
- If applicable, include links to any social media accounts you manage, content you have created, Canva designs, or other examples of your work that showcase your creativity, marketing skills, or experience with social media.
We are looking for someone who is excited to become part of our team and contribute to the continued growth of our practice. If you are organized, motivated, professional, and passionate about creating an exceptional client experience, we encourage you to apply.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
