Job description:
Would you enjoy an opportunity to continue to make a difference in the lives of others without the face-to-face interactions found in a typical healthcare setting?
PCM has continued to grow tremendously over the past few years. We are looking for new team members for our continued expansion. Our mission is to assist doctors in continuing communication with their patients. Our initiatives help Medicare patients that have chronic conditions work towards living a healthy lifestyle.
PCM is looking for credentialed individuals to act as the liaison between patients and their providers. We hire experienced medical professionals to handle our national tele-med calls to patients. As a Care Manager, you will have an assigned group of patients to follow up with on a monthly basis as their "Health Coach". Conversations include asking about their medications, symptoms, and support. As well as understanding barriers and assisting them to reach their goals established with their doctors.
Job Skills:
Talking and typing
- Verify and record the patient’s demographics, medical issues, medications, goals, barriers, and allergies to create a clinical summary using our certified software program.
Care Plan Creation
- Create a patient-centered, comprehensive plan of care for all health issues based on a physical, mental, cognitive, psychosocial, functional, and environmental (re)assessment, and an inventory of resources.
Be a Compassionate Resource
- Help provide the patient with a means to make timely contact with health care practitioners in the practice who can address any urgent chronic care needs. Ensure continuity of care with their designated practitioner by setting and reminding of regularly scheduled visits.
Requirements:
Must be currently Certified: CMA, CCMA, or RMA Certifications
- Ability to follow HIPAA guidelines.
- Handle potentially difficult conversations in a calm and professional manner.
- Previous face to face healthcare experience required.
- Previous phone experience preferred.
Bilingual candidates are a plus.
Job Type: Full-time
Pay: $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Gym membership
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Telehealth: 1 year (Preferred)
- Care plans: 1 year (Preferred)
- face-to-face healthcare: 1 year (Required)
License/Certification:
- CMA, RMA, CCMA or LPN certification (Required)
Ability to Commute:
- Downers Grove, IL 60515 (Required)
Work Location: In person
