Supports the Plant Manager in overseeing construction, maintenance, and daily operations of the Company’s fiber optic outside plant and network infrastructure. Assists with project management of network expansion initiatives, including fiber construction, splicing, testing, and activation of Broadband, Voice, and Video services.
Provides operational support to ensure reliable system performance, regulatory compliance, and high-quality service delivery to customers. Coordinates field crews, contractors, and internal departments to maintain network integrity and support continued subscriber growth.
Essential Job Functions:
- Assists the Plant Manager in planning, organizing, and directing construction and maintenance activities related to fiber optic outside plant infrastructure.
- Supports project management of network expansion projects including route design coordination, permitting, contractor oversight, budget tracking, and project timeline adherence.
- Oversees fiber placement, splicing, testing, documentation, and turn-up of services including Broadband, Voice, and Video.
- Coordinates daily work activities of field technicians and contractors to ensure efficient response to service installations, outages, and maintenance requirements.
- Monitors network performance and reliability metrics; assists in troubleshooting and resolving plant-related service disruptions.
- Ensures accurate maintenance of fiber maps, splice documentation, and plant records.
- Assists with materials procurement and contractor RFPs.
- Reviews and approves contractor invoices and material usage for accuracy and compliance with project specifications.
- Assists to ensure compliance with federal, state, and local regulations related to telecommunications plant construction and safety standards.
- Promotes and enforces company safety policies and OSHA requirements; conducts safety meetings and job site inspections as necessary.
- Coordinates with engineering, customer service, and technical support teams to ensure timely activation and restoration of services.
- Assists with inventory management of fiber materials, electronics, tools, and equipment.
- Serves as acting Plant Manager in their absence.
- Performs all other related duties as assigned by the Plant Manager or Chief Operating Officer.
Knowledge, Skills, and Abilities:
- Strong knowledge of fiber optic construction practices, splicing, testing, and outside plant design.
- Understanding of Broadband (FTTH/FTTP), Voice (VoIP), and Video delivery systems.
- Ability to read and interpret fiber maps, construction prints, staking sheets, and technical schematics.
- Working knowledge of telecommunications industry standards and regulatory requirements.
- Strong project management skills with ability to manage multiple projects and deadlines simultaneously.
- Ability to supervise field personnel and contractors while maintaining positive working relationships.
- Strong troubleshooting and problem-solving abilities. Ability to maintain confidentiality regarding Company operations and customer information.
- Effective written and verbal communication skills.
- Financial acumen including budget tracking and cost control awareness.
- Must possess and maintain a valid driver’s license.
Pay: $36.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
