Are you a motivated and creative self-starter? Do you seek a challenging and rewarding opportunity where you can excel personally and professionally? Do you thrive in a leadership position? If you said YES, this could be the opportunity for you!
Lenker Dental, located in Paoli, PA, is searching for a Lead Dental Patient Care Coordinator to join our team of dedicated professionals. We are a private family owned general practice that has been serving the Paoli community for over 50 years! Our team is focused on providing high quality, patient centered dentistry where our patients are listened to and valued. The vision of our office is to work hand in hand with our patients to help them meet their dental goals. Our state of the art office serves the community and provides a comfortable and unique dental visit.
We invite you to visit our website at https://lenkerdental.com/dentist-in-Paoli-PA/ to find out why our community continues to choose us for their dental care!
We seek an eager to learn and team focused Lead Patient Care Coordinator who excels in:
- Having a service-minded, 5-star approach to patient care
- Outstanding verbal and written communication skills
- Creating positive relationships with patients and team members
- Ability to manage schedules for optimal productivity and efficiency
- A proactive and solution-oriented mindset with the ability to navigate challenges effectively
- 3+ years of Dental Front Office experience (Required)
- 3+ years of customer service experience (Preferred)
Responsibilities include:
- Understanding all aspects of the business of dentistry (P&L reports, manage budgets, setting and reaching goals)
- Supporting front and back office teams
- Acting as a point of contact for patients, addressing concerns, inquiries, and complaints in a timely and professional manner.
- Ensuring that patients are well-informed about treatment plans, financial details, and post-care instructions, delivering exceptional customer service at every stage.
- Overseeing the billing process, ensuring accurate coding, insurance verification, and timely collection of payments from patients and insurance companies.
- Monitor accounts receivable, monitor outstanding balances, and work with patients on payment plans or financial arrangements.
- Collaborating with the office manager and doctors to implement growth strategies, assess market trends, and enhance service offerings.
- Any other duties assigned by the doctors and office manager
The schedule is full-time. No late nights or weekends make for a wonderful work/life balance!
- Mondays 7:45am - 5pm
- Tuesdays 7:45am - 5pm
- Thursdays 7:45am - 5pm
- Fridays 7:45am - 2pm
We are offering a competitive hourly wage of $27-$37 (based on experience), along with the following benefits:
- Bonus structure
- Dental Benefits
- Free Parking
The following benefits will start January 1, 2027:
- Paid Time Off
- Retirement Benefits
If you want to make a difference in the lives of patients in your community, then submit your resume today! Qualified candidates will be contacted by our hiring specialist.
Pay: $27.00 - $37.00 per hour
Benefits:
- Employee discount
- Free parking
- Paid time off
- Retirement plan
Experience:
- Dental Office : 3 years (Preferred)
Work Location: In person
