Job Summary
Overview
Dettling Funeral Home is seeking a reliable and organized Office Administrator to help ensure our office operations run efficiently and smoothly. This position supports our staff, manages daily administrative tasks, and helps provide exceptional service to the families we serve.
No experience is required—we provide comprehensive training.
Responsibilities
- Greet families and visitors warmly while maintaining a welcoming and professional environment.
- Answer incoming phone calls courteously, direct calls appropriately, and take accurate messages.
- Coordinate and communicate visitor needs with staff, providing information to clients, and ensuring excellent client communication.
- Receive and process incoming mail, deliveries, and customer items.
- Keep the funeral home organized and ensure all funeral and office supplies are fully stocked.
- Complete data entry and maintain accurate digital and physical filing systems.
- Assist with clerical duties, including copying, scanning, filing, and organizing documents.
- Manage multiple projects and administrative tasks simultaneously.
- Provide exceptional customer service to families, guests, and vendors.
- Prepare and print funeral service materials and merchandise items, including memorial folders, register books, prayer cards, service programs, and other personalized materials.
- Frame photographs and assist with the preparation and setup of funeral and memorial services.
- Maintain a positive, professional, and customer-focused attitude when interacting with employees, families, guests, and vendors.
- Utilize computer skills to prepare Word documents, proofread correspondence, and handle various clerical tasks efficiently
- Perform other duties as assigned.
Experience & Skills
- No experience required—full training provided.
- Bilingual (English/Spanish) is a plus but not required.
- Comfortable using computers and learning new software.
- Strong communication and customer service skills.
- Professional, compassionate, and detail-oriented.
- Strong organizational skills with the ability to prioritize multiple tasks.
- Ability to work independently and as part of a team.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Strong typing skills combined with attention to detail for proofreading and data entry accuracy.
- Exceptional phone etiquette skills.
- Bilingual abilities are a plus to enhance communication but not required.
Requirements
- English proficiency required.
- Ability to work in person with reliable transportation.
- Ability to occasionally lift and carry items up to 25 pounds.
- Comfortable working in a funeral home environment while interacting with grieving families with compassion, professionalism, and discretion.
Pay: $15.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Houston, TX 77079 (Required)
Work Location: In person
