About Sunrise: Since 2015, Sunrise Homeless Navigation Center is the largest provider of homeless services in Travis County! We offer pathways to housing for people experiencing homelessness through low-barrier access to wraparound services by providing innovative, trauma-informed, and person-centered programming that engages our communities and leads system-wide transformation. Through the Sunrise Hub day center, Sunrise Hotline call center, Sunrise Mobile outreach and shelter services, and Sunrise Housing program we serve more than 8,000 people experiencing homelessness each year.
Job Title: Assessor (Mobile)
Position Status: Part-time, hourly
Location: In-person
Compensation: $23 - $25 per hour, insurance/retirement reimbursement, professional development stipend, paid time off, paid sick leave, paid bereavement, paid holidays
Position Summary: The Assessor will support the Sunrise Mobile outreach team with coordinated housing assessments and daily tasks. This role ensures that high-quality, integrated care and services are provided to clients in the field. This position will triage, assess, and navigate people experiencing homelessness who live in camps. The mobile outreach team strives to reach people who might otherwise not access services and provide referrals to existing programs at Sunrise and in the CoC.
Position Qualifications:
- Bachelor’s degree in social services, business or public health or related field preferred
- Experience working with individuals who are experiencing homelessness, mental illness, substance use, and medical challenges preferred
- Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
- Able to work in a high tolerance harm reduction model with individuals who have multiple barriers
- Able to learn quickly and work effectively with a wide range of constituencies
- Strong interpersonal and team building skills
- Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
- Current, valid Texas Driver’s with an acceptable driving record required
- Able to obtain and maintain CPR/1st Aid certification if required
Position Responsibilities:
- Engage with clients seeking services at all locations including, but not limited to: encampments, partner locations, shelters, under bridges, near highways, public parks, woods, etc.
- Provide compassionate assistance and support to clients
- Embrace a holistic, person-centered approach to service delivery
- Conduct screening in Homeless Management Information System and identify client needs
- Provide humanitarian aid, public benefits enrollment support, permanent mailbox services, hygiene supplies, crisis intervention, partner referrals, and more to support clients in their wellness and housing goals
- Collaborate with a diverse team of professionals, interns,volunteers
- Stay up to date about Austin’s homeless services system and navigate the system to best serve clients
- Partner with agencies around the city and facilitate outreach with other teams
- Attend various community meetings in cooperation with outreach partners
- Complete Coordinated Housing Assessments once licensed
The Sunrise Experience: Benefits & More
Compensation is determined in accordance with Sunrise’s structured compensation framework, recognizing your skills, experience, credentials, and the impact you bring to the organization. In addition to base compensation, Sunrise offers structured salary differentials and stipends for:
- Bilingual fluency (English/Spanish, English/French, or English/ASL)
- Advanced degrees and licensures, particularly in Social Work or other fields directly applicable to the role
Benefits for Part-Time Team Members (30+ Hours/Week)
- Flexible Paid Time Off (PTO) each year
- Eight (8) paid holidays annually
- PPO Health and dental insurance (shared employee/employer cost)
- Employer paid life insurance
- Employer paid short- and long-term disability (STD/LTD) coverage
- Employee paid connectivity benefit for eligible roles
- Employee Assistance Program (EAP) for confidential counseling and support
- Monthly team-building experiences and professional development trainings
Additional Details
- Benefit eligibility, PTO accruals, and holidays are prorated based on hire date and hours worked.
- Employer-paid retirement benefits are available to full-time employees only.
- Benefits become effective on the first day of the month following 30 days of continuous employment.
Sunrise Homeless Navigation Center values diversity and inclusion and is committed to creating a diverse and inclusive workplace. As an Equal Employment Opportunity (EEO) employer Sunrise does not discriminate on the basis of color, race, national origin, religion, gender identity or expression, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunity. Sunrise strongly encourages applications from candidates of all backgrounds and experiences who share our passion for empowering people experiencing homelessness and making a positive impact on our community.
Pay: $23.00 - $25.00 per hour
Benefits:
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Ability to Commute:
Ability to Relocate:
- Austin, TX: Relocate before starting work (Required)
Work Location: In person
