Job DetailsDescription
Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
We are seeking a motivated and detail-oriented Email Marketing Junior Associate to support our growing ecommerce marketing team. This role is ideal for someone with 0-1 year of experience in ecommerce and a strong interest in email campaign execution, customer lifecycle marketing, and marketing automation. Experience with HTML/CSS is a plus.
Key Responsibilities
- Assist in creating and deploying email marketing campaigns using Oracle Responsys, including building templates, setting up audience segments, and scheduling sends.
- Support the execution of automated lifecycle programs (welcome series, cart abandonment, post-purchase, re-engagement, etc.).
- Perform quality assurance checks across all campaigns (links, rendering, segmentation logic, personalization).
- Collaborate with design and content teams to ensure brand consistency and high-quality creative.
- Pull daily/weekly performance reports and help analyze results to identify optimization opportunities.
- Maintain and update email lists, segments, and suppression files in line with deliverability and compliance best practices.
- Assist with A/B testing for subject lines, CTAs, content, and send-time optimization.
- Support SMS campaign execution as needed.
- Work with cross-functional ecommerce teams to align email content with product launches, promotions, and seasonal initiatives.
Required Experience:
- 0-1 year of experience in ecommerce marketing, preferably within email, CRM, or lifecycle marketing.
- Hands-on experience with HTML/CSS.
- Basic understanding of email marketing fundamentals.
- Strong attention to detail with excellent QA and proofreading abilities.
- Familiarity with Responsys or other Email Service Provider is a plus.
- Strong analytical mindset with the ability to interpret campaign performance metrics.
- Excellent communication, organization, and multitasking skills.
- Ability to work in a fast-paced, collaborative environment.
Preferred Skills:
- Experience with SMS platforms and mobile messaging strategy.
- Knowledge of ecommerce platforms (Shopify, Magento, Salesforce Commerce Cloud, etc.).
- Understanding of customer lifecycle programs and automated workflows.
- A/B testing experience.
This is a HYBRID position, Minimum of 3 days in Office. 9am to 6pm
Pay: From $45,000.00 per year
Work Location: Hybrid remote in South Windsor, CT 06074
