Senior Commercial & Residential HVAC Service Technician
Location: Coos Bay, Oregon
Job Type: Full-Time
Hours: Monday – Friday, 7:30 A.M. to 5:00 P.M. (Some evenings, weekends, and on-call rotation required)
Pay Scale: $30.00 – $35.00 per hour DOE
Position Summary
Addcox Heating Center is seeking an experienced Senior Commercial & Residential HVAC Service Technician to join our growing service team. This position is intended for a highly skilled technician capable of independently diagnosing, repairing, maintaining, and commissioning a wide variety of residential and commercial HVAC systems.
The ideal candidate will have a minimum of five (5) years of HVAC service experience and possess strong troubleshooting abilities across multiple equipment types. Experience with commercial refrigeration systems, oil-fired heating equipment, and boiler systems is highly desirable. Previous experience serving as a senior or lead field technician is preferred.
This position is best suited for an individual who enjoys solving complex technical problems, takes pride in quality workmanship, and is committed to providing exceptional customer service.
Required Qualifications
- Minimum five (5) years of HVAC service experience
- EPA Universal Technician Certification
- Valid driver's license with acceptable driving record
- No DUI, DUID, or DWAI convictions within the past 36 months
- Ability to successfully pass a criminal background check and drug screening
- Ability to climb ladders and safely operate lifts and elevated work platforms
- Ability to lift, bend, twist, crawl, and perform physical job duties without restrictions
- Strong verbal and written communication skills
- Advanced troubleshooting and diagnostic abilities
- Strong customer service skills
- Ability to work independently with minimal supervision
- Professional appearance and attitude
Preferred Qualifications
- Previous experience as a senior or lead field technician
- Associate degree in HVAC, trade school certification, or completion of a recognized apprenticeship program
- NATE Certification
- Low Voltage Electrical Certification
- Advanced Controls Experience (DDC, BACnet, Modbus, or equivalent)
- Experience with oil-fired heating systems
- Experience with commercial refrigeration systems including walk-in coolers, freezers, reach-ins, ice machines, and refrigeration controls
- Experience with hydronic and boiler systems
General ResponsibilitiesService & Technical Responsibilities
- Diagnose, repair, maintain, and commission residential and commercial HVAC equipment
- Diagnose and repair commercial refrigeration systems including walk-in coolers, freezers, reach-ins, ice machines, and specialty refrigeration equipment
- Diagnose and repair oil-fired heating systems
- Diagnose and repair hydronic boiler systems
- Perform advanced electrical troubleshooting and refrigeration diagnostics
- Read and interpret wiring diagrams, blueprints, control sequences, and mechanical plans
- Layout and install refrigeration piping systems when required
- Install and troubleshoot low-voltage control wiring systems
- Perform airflow diagnostics, static pressure testing, and air balancing
- Verify system operation and performance according to manufacturer specifications
- Ensure compliance with applicable mechanical, fuel gas, electrical, and building codes
- Operate service tools, testing equipment, ladders, lifts, and specialty equipment safely
- Complete service repairs as approved by customers
- Accurately document all work performed
Customer Service Responsibilities
- Communicate professionally with homeowners, business owners, facility managers, engineers, and contractors
- Clearly explain system operation, repair recommendations, and replacement options
- Educate customers on preventative maintenance benefits
- Promote maintenance agreements and service programs
- Identify opportunities for system enhancements, controls upgrades, indoor air quality products, and energy-saving solutions
- Maintain a professional appearance and positive attitude at all times
Administrative Responsibilities
- Arrive at job sites at scheduled times and locations as dispatched
- Relocate between job sites throughout the workday as required
- Report arrival, departure, and job status updates as required
- Operate company vehicles in a safe and professional manner
- Complete all service tickets, forms, and documentation accurately and promptly
- Report vehicle, tool, inventory, and equipment concerns immediately
- Follow all company policies, procedures, and safety requirements
- Participate in the on-call rotation and emergency service coverage schedule
- Perform other duties as assigned
Technical Competencies
The successful candidate should demonstrate advanced knowledge and experience in:
- Residential and commercial HVAC systems
- Refrigeration theory and application
- Advanced electrical diagnostics
- Low-voltage controls
- Commercial refrigeration systems
- Oil-fired heating systems
- Boiler systems and controls
- Air balancing principles and diagnostics
- Refrigerant piping installation and service
- HVAC building code compliance
- Advanced troubleshooting techniques
- Mechanical system layouts
- Welding, brazing, and pipe fitting
- Reading and interpreting wiring diagrams and blueprints
- Customer communication and presentation skills
Success Factors
- Strong work ethic and personal accountability
- Excellent attendance and reliability
- Advanced mechanical aptitude
- Positive attitude and professional demeanor
- Strong communication and interpersonal skills
- Commitment to continuous learning and technical development
- Team-oriented mindset
- Customer-focused approach
- Ability to solve complex technical problems efficiently
- Ability to perform under pressure while maintaining professionalism
Benefits
- Sign-On Bonus Available
- Up to $5000 in Relocation Assistance Available for Qualified Candidates
- Competitive Pay
- Paid Holidays
- Paid Vacation
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Matching 3% SIMPLE IRA Retirement Plan
- Performance-Based Bonus Incentives
- Career Path Development
- Ongoing Technical Training
- Company-Furnished Tablet
- Company-Furnished Cell Phone
- Company Vehicle
- Uniform Program
- Drug & Alcohol-Free Workplace
Why Addcox Heating Center?
At Addcox Heating Center, we believe in investing in our people. We provide ongoing training, modern tools and equipment, strong support from our team, and opportunities to work on a wide variety of residential, commercial, refrigeration, oil heat, and boiler systems. We are looking for a technician who takes pride in their craft, enjoys solving difficult problems, and wants to build a long-term career with a company that values quality workmanship and customer satisfaction.
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Experience:
- HVAC: 5 years (Preferred)
Work Location: In person
