Job Summary
An Industrial Solutions Company serving the pharmaceutical, food and beverage, water & wastewater industry and utility plants are seeking for a highly organized, proactive and resourceful Industrial Inside Sales Representative to become a key member of our sales team. In this role, you will be responsible for supporting customers by preparing quotations, identifying replacement equipment, communicating with manufacturers and vendors, follow up on opportunities, and helping convert quotations in to purchase orders. This paid position offers an exciting opportunity to develop your technical sales expertise while making a tangible impact on our business success.
This position requires someone who enjoys solving problems, researching industrial equipment, and taking ownership of projects from inquiry to order.
Duties
- Prepare technical quotations and proposals.
- Review customer specifications and RFQs.
- Identify replacement and equivalent industrial equipment.
- Communicate effectively with manufacturers and suppliers.
- Maintain accurate client records by entering data efficiently into our CRM system, ensuring all interactions are documented clearly.
- Coordinate with outside sales and management.
- Manage multiple quotes simultaneously.
- Respond promptly and professionally to inbound inquiries via phone or email, providing detailed product information and solutions tailored to customer needs.
- Assist customers with order processing, payment handling, and resolving any issues related to products or services.
- Demonstrate excellent phone etiquette, active listening skills, and problem-solving abilities to enhance customer satisfaction and loyalty.
Skills
- Bilingual skills are highly desirable to effectively communicate with diverse client bases.
- Ability to handle multiple quotes and prioritize tasks efficiently.
- Exceptional communication skills—both verbal and written—with a focus on clear client interaction.
- Strong attention to detail.
- Customer service problem-solving skills that enable quick resolution of issues while maintaining professionalism.
- Demonstrate strong organizational skills in managing multiple tasks simultaneously.
- Experience working in a sales environment with self-motivation and discipline.
- Ability to learn technical products.
Join us as an Industrial Inside Sales Representative where your proactive approach will drive growth, foster meaningful client relationships, and contribute directly to our success!
Pay: $12.50 - $13.75 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
