About the Role
We are seeking a highly organized and proactive Accounts Receivable Specialist to support finance functions. In this role, you will own customer account invoicing and drive the collections lifecycle end to end: proactive outreach, dunning, dispute resolution, and ensuring customers pay in accordance with their contractual terms.
Key Responsibilities
- Create customer invoices and manage any billing adjustments or credit memos.
- Prepare billing for 3rd party manufacturing partner
- Monitor incoming payments via checks, credit cards, and electronic transfers, and apply them correctly to customer accounts
- Daily reconciliation of all credit cards transactions
- Investigate and resolve issues such as incorrect payments, chargebacks, or payment disputes with customers
- Daily reviews all paperwork for transactions processed the previous day
- Manage overdue accounts by sending reminders, contacting customers to negotiate payment plans, and initiating further collection efforts when necessary
- Prepare monthly and weekly reporting for upper management
- Address customer inquiries about bills or payments and maintain positive client relationships
- Support customer service with daily functions and account maintenance
- Daily cash count verification & weekly deposit preparation.
Qualifications
- 5+ years of accounts receivable or accounting experience preferably in a retail environment
- Experience with Sage 100 (or similar ERP)
- Familiarity with general ledger reconciliation as it relates to AR accounts
- Strong attention to detail, organizational skills, and ability to manage multiple priorities with limited supervision
- Proficiency in Microsoft Excel (data entry, spreadsheets), Word & Outlook
- Excellent communication skills
Compensation & Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) and paid time off
Pay: From $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
