About the Job:
Job Summary (30 HOURS PER WEEK OR MORE)
Responsible for the cleanliness of the public and guest areas of the hotel and restaurant.
Duties and Responsibilities General:
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Responsible for the cleaning of corridors, guest areas, service areas, and linen closets.
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Empty housekeepers' trash and linen bags.
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Deposits linen down the chute and carries trash to a dumpster.
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Vacuum corridors and/or guestrooms.
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Turns mattresses as directed by management.
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Stock supplies needed for linen closets.
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Vacuum public areas.
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Sweeps and mops service landings.
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Mops vending machine areas and keeps machines clean.
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Checks all public restrooms for cleanliness several times daily.
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Check each floor to make sure fire doors are open.
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Checks elevators for cleanliness.
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Cleans rooms when needed.
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Change bed linen daily.
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Vacuum carpeting.
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Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
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Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc).
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Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
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Make sure that the standard room set-up is complied with.
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Report immediately all damage found in a room.
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Report immediately all missing items in the room. Report immediately personal guest items found in vacant rooms.
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Notify the Housekeeping Supervisor of all rollaway or cribs in rooms for pick-up and storage.
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Take responsibility for the passkey and make sure it is turned in daily.
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Turn in immediately all "lost and found" items to the supervisor.
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Report immediately to the Housekeeping Supervisor:
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No luggage
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No service is needed.
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Sleep outs.
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Extra guests.
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Anything unusual.
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Shut off all lights, TVs, and air conditioners when leaving the room.
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Checks lights and changes bulbs.
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Maintains outside grounds daily.
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Assists in the unloading of deliveries and the proper storage of such.
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Maintenance of the marquee.
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Sorts linens for washer.
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Removes stains from badly soiled linen.
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Operates washers and dryers properly.
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Folds all linens to hotel standards.
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Washes banquet and kitchen laundry.
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Washes bedspreads, bed pads, and blankets per instructions.
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Keeps laundry area neat and clean.
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Checks daily for all banquet and restaurant linen needs.
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Handles all laundry chemical products properly and advises the Housekeeper of inventory levels.
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Assists other Housekeepers in other areas when laundry is slow or work is caught up.
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Performs any other duties as assigned by supervisors.
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Adheres to all company policies & procedures & brand standards.
