Job Summary
We are seeking a detail-oriented and organized Staffing Coordinator/ Scheduler to join our team. The ideal candidate will be responsible for coordinating caregiver and client schedule for personal care in the In-home environment. This role requires strong communication skills and proficiency in medical administrative support systems. The Scheduler will play a vital role in enhancing patient service and maintaining efficient clinic operations. This position requires 24/7 responsibility with call required.
Duties
- Manage and coordinate caregiver schedule to using scheduling software, ensuring optimal use of company resources.
- Provide medical administrative support by ensuring accurate records and updating schedules as needed.
- Utilize systems such as WellSky to manage client information effectively.
- Exhibit excellent phone etiquette while handling incoming calls, addressing client/vendor inquiries, and confirming schedules.
- Assist with medical billing processes as needed, ensuring compliance with company policies.
- Collaborate with caregivers, clients and team members to facilitate seamless client care and service delivery.
- Maintain organized documentation of all scheduling activities and communicate any changes to relevant staff members.
Experience
- Previous experience in a medical administrative support role/ scheduling role is preferred.
- Familiarity with scheduling software such as WellSky is a plus.
- Strong understanding of phone systems and etiquette in a personal care setting.
- Experience with personal care notes and caregiver role will be advantageous.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
We invite qualified candidates who are passionate about providing exceptional patient service to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- scheduling: 1 year (Required)
Ability to Commute:
- Knoxville, TN 37919 (Required)
Ability to Relocate:
- Knoxville, TN 37919: Relocate before starting work (Required)
Work Location: In person
